Quality affordable netting, mesh, screening and artificial hedging for home and commercial use.
서비스
4.8
/5
상품
4.8
/5
5
4
3
2
1
579
67
7
4
6
663
지난 1년 간 점
모두 3,220개의 리뷰 보기
FC
FRED COOK
Feefo 인증됨
3 years ago
Premier Netting에 대한 FRED COOK의 의견:
prompt service
제품 리뷰
Tom Moore
Premier Netting
3 years ago
Hello Fred,
We're sorry to hear the 35% knitted windbreak wasn't up to the standard you expected.
Our 35% windbreak is the lowest grade we offer. The higher grades, such as our 50% and 60% windbreaks do offer more strength.
It can really depend how and where the windbreak was erected as well.
If you are able to send across a few images showing the damage, we can look at resolving this for you.
Thanks,
Tom Moore
Sales Manager
Quick delivery, just a couple of days, kept updated with delivery process. Item as described, probably a little stronger, therefore better, than I was anticipating. Very pleased, can recommend on...
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제품 리뷰
구매일: 03/01/2023
0
공유
BD
Brett David
Feefo 인증됨
3 years ago
Premier Netting에 대한 Brett David의 의견:
Good price online. Paid for next day delivery but sadly it got delayed by 24 hours hence the 4 stars. After a quick phone call I was refunded my delivery cost and it arrived the following day. Good...
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Tom Moore
Premier Netting
3 years ago
Hello Brett,
Apologies the shipment arrived a day late. Unfortunately our courier DHL had some delays and let us both down on this occasion.
We're glad you are happy with the price and the product though. We hope to see you shopping with us again in the future.
All the best.
Tom Moore
Sales Manager
Ordered at 23Dec2022 but haven’t received any product after 2weeks. Understand that it cross the holiday period, but it is a week after new year today. Customer service disappeared and didn’t reply...
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Tom Moore
Premier Netting
3 years ago
Hello,
Please accept my apologies for the issues caused here.
It appears the courier, DHL have lost or misplaced the consignment. We have been in contact with DHL daily regarding this issue and each time they've advised it should hopefully arrive the following day, which obviously has not been the case.
My colleague responded to all your emails, except the one you sent Wednesday morning, just after 10am. We can only apologise for the delayed response, my colleague was waiting to hear back from DHL regarding the issue. You should, however have been advised that whilst we had no further news, we were indeed doing all we could to rectify the issues.
We have now offered to re-send your order on a Saturday service with the hope that it will arrive with you tomorrow.
Customer service is something we pride ourselves on, and we are very sorry that you did not receive a response to your email from Wednesday morning until now.
Kind regards,
Tom Moore
Sales Manager
AL
Allen
3 years ago
Premier netting send us a new one immediately after found out the parcel was lost in DHL depot. Their quick action overcome the fault by DHL. Highly appreciated and I’d like to amend my rating to 5 star