I have purchased numerous well made/brand name parts with PolyPerformance. Always pleased with the outcome of fast shipping and being able to pay with Affirm.
Very polite and helpful staff. The parts that I ordered were packaged neatly and shipped to my door in one week, extremely fast considering they traveled from california to west virginia.
구매일: 15/04/2019
0
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신뢰할 수 있는 고객
7 years ago
Everybody has been great in helping me get the right parts to finish my project!
Great service super fast shipping, highly recommended
구매일: 15/04/2019
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TC
Trusted Customer
7 years ago
Poly Performance에 대한 Trusted Customer의 의견:
Fast shipping, looks great
구매일: 13/04/2019
0
공유
TC
Trusted Customer
7 years ago
Poly Performance에 대한 Trusted Customer의 의견:
Great customer service as always, much appreciated!
구매일: 12/04/2019
0
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7 years ago
Where is this part? I never received a tracking number and it hasn’t yet arrived. Please help!
Eddie
Poly Performance
7 years ago
Hello,
Thanks for taking the time to speak with me earlier. Your package looks to have be redirected to a UPS access point per your request, and is being held there awaiting your pickup. The order was delivered on 03/25. I did send you another email with tracking information for you to follow up with the UPS access point.
Please let me know if you have any questions or if there is anything else I can help with. Thank you.
-Eddie
신뢰할 수 있는 고객
7 years ago
I've finally received the part I ordered, turns out it was addressed to.. simply "Kurt" without a last name... Whoever that is (hint: it's not me). The part was indeed waiting for me at the UPS access point just as Eddie advised me. The employees there continually denied my package had arrived despite checking several times over the past 6 weeks and providing ID each time. This is probably because I assumed the package had my name on it, silly me. Now it makes sense why they could not locate it and without a tracking number who can blame them? Eddie was prompt with a response after leaving a less-than-satisfied review at which point he provided the tracking information so that I could recover the package. I feel like that tracking number should have been emailed to me once the label was created / departed from the warehouse yet it was never volunteered. Eddie was great and helped me get to the bottom of the whole deal, which I appreciate very much and likewise why I'm revising my review from 1-star up to 4-stars. Sadly I couldn't bring myself to give 5-stars due to the sloppy nature of events leading up to this. Tighten up guys!