I ordered and paid for next day. Received it in two days. It was not what I ordered (I ordered from arb’s exploded view. An AIR LINE.). They shipped a standard connector kit. Said it was my fault...
Amazing customer service. They called me unprompted to let me know there would be a delay in my order due to a back log from the manufacture. I don’t know any other supplier that would go out of...
Really friendly service, insanely fast shipping and Synergy components are the best in the game. Looking forward to doing more business with Poly Performance in the future!
This was my first time ordering from Poly Performance, and I can say that the customer service was top flight. They didn't have one of the parts in stock, but they called me to let me know as well as...
Terrible!! if I could give zero stars I would. 12 days ago I ordered parts for my truck that I desperately needed asap. I payed addition shipping to get them within 3 days. the shipping department...
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Customer Support
Poly Performance
6 years ago
Hello Sir, Please accept my humble apology. Unfortunately, your order came during the absolute busiest time of the year, for everyone. As is the nature of things with a niche industry, many service items are highly specific and thus, hard to always guarantee stock. We did our absolute best to get you the parts you ordered as fast as possible, but some delays are simply out of the control of Poly Performance. I wish you the best of luck with your repairs.
Regards,
Andy Knox
General Manager
