Just my two cents, but if you kjjow an item is backordered from the manufacturer,,perhaps you should advise the customer prior to charging them for the order. Ordered item in early June and charged...
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Taylor Calvert
Poly Performance
6 years ago
Thanks for your feedback. According to our records we reached out to you to let you know there was a shipping delay on the items you ordered. It has been very difficult to keep up with increased demand recently but we are always happy to refund orders for customers who cannot wait for backordered parts. Please email or give us a call if you ever have availability concerns on a future order.
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Taylor Calvert
Poly Performance
6 years ago
Thanks for the feedback, We will pass it on to the manufacturer, SynergyMFG. We appreciate the business and patience.