Bad service, waited on phone for about 15min When service rep came to phone. I explained to him my concern his answer was pretty much " oh well deal with it " last time shopping with you guys. Great...
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Customer Support
Poly Performance
5 years ago
We are sorry for the extremely unprofessional manner in which our employee communicated. We will take actions internally, and reprimand the employee to ensure this doesn't happen again.
They should tell u they don’t have items in stock when u order I waited 2 weeks. I could of ordered it from the manufacturer. It really screwed me over . To make up for it they didn’t do any either I...
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Customer Support
Poly Performance
5 years ago
Sorry for the delay you experienced. I just checked our records and it looks like the first order with your rear shocks arrived the second business day after when your order was placed. The front shocks took a little longer as we had to source from another vendor who had them in stock, which added some delay to the delivery time. Unfortunately, all major carriers have suspended their service guarantees and are not holding to the once rigid timelines they offered. We are sorry this all delayed your build and inconvenienced you.
Shipping speed was fast along with ease of website use. Shipping cost is too much especailly for a very small package and shipping options are not available? This was a real bummer for me spending...
