Right after placing order they called me to let me know the item I ordered was nationally back ordered for up to 6 months. They offered another upgraded product and split the cost difference....
I still haven’t received my order and already asking for a review I want a refund
Customer Support
Poly Performance
5 years ago
Thanks for the feedback. We shipped your package almost 2 weeks ago and unfortunately it appears that the tracking information is still showing "in transit". Some carriers have had random/unexpected delays since Covid and that seems to be the case with your order. Please email support@polyperformance.com or call our customer service team later this week if you still have not received your package. Thanks!