Absolute friendly and professional. Quick call to enquire about some Paul Smith socks - ordered online and delivered a couple of days later. Beautifully packaged and presented. Website could be...
자세히 읽기
구매일: 09/06/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Много добър сервиз и бърза доставка. Сайтът е много удобен и предлага любимите ми марки.
Item faulty, I contacted them immediately but they’ve refused refund or exchange as they stated the item cannot be exchanged or refunded on there original description. This rule breaks all consumer...
자세히 읽기
Paul
Pockets
5 years ago
Hi Mark, You have purchased an item from our RE-POCKETS. page which clearly states NO RETURNS as this is our **PRE- owned** page hence the pricing reflecting this. Our reputation is exceptional and should you have purchased an item from our regular stock you would of been refunded without question and it is unfair of you to write this review when we are upfront with the customers regarding the RE-POCKETS items. Paul - you can call me directly 07811 369 674.
신뢰할 수 있는 고객
5 years ago
Hi Paul, I just want to start by saying until now I had no idea that there was “pockets” and “re pockets”; I just visited the pockets site as I always do and made a purchase. At point of purchase it did not state anywhere that I could not return. I have just double checked on the site on other “re pockets” items and I still can’t find any information that says you cannot return. I have already emailed pockets directly with screen shots of your returns policy to prove that it did not state I could not return. However, I still haven’t had a reply a week later. Please provide evidence that states that the jacket I purchase cannot be returned. Thanks
Paul
Pockets
5 years ago
Hi Mark, I am really sorry you have missed this very important part of the RE-POCKETS info -It clearly states here in link below.
https://www.pockets.co.uk/brands/re-pockets.html
However, please return item to your local store for a full refund - lives too short!
Paul
Great price, extremely fast international delivery to the US: I placed my over the weekend and received it on Tuesday!
I had a follow up question about VAT and the response was quick and helpful. I...
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.