I know it was bank holiday but still took 6 days for delivery and yet it was posted to the wrong address, I will not pay £7.99 for delivery that takes that long
Nik
Pockets
3 years ago
Hi,
As per our website policies, all deliveries can take around 3-4 working days, this excludes sundays and bank holidays. I have had a look into your order that was placed on the 6th April and can see it was delivered on the 12th April. I apologise that you're unhappy with your shopping experience at Pockets. I understand you're unhappy with the delivery charge that you paid, however i can assure you that the reason it's set at this price is because you recieve a return label inside your packaging at no extra charge, we do not profit from any of our delivery charges.
Best wishes,
Nik
제품 리뷰
Nik
Pockets
3 years ago
Hi,
Thank you for the feedback. We're glad you liked your t-shirt.
Best wishes,
Nik
I have shopped with pockets for quite a while now,and never had a problem.
If anything was too small and didn’t fit,it was never a problem to get a refund,even speaking directly over the phone to a...
자세히 읽기
Nik
Pockets
3 years ago
Hi James,
Thank you so much for the positive feedback, we're glad you're satisfied with your shopping experience at Pockets.
Best wishes,
Nik
제품 리뷰
Nik
Pockets
3 years ago
Hi James,
We're glad you love your purchased product.
Best wishes,
Nik
Nik
Pockets
3 years ago
Hi James,
We're glad you love your purchased product.
Best wishes,
Nik
Clarify the refund and return policy for items in a sale
Nik
Pockets
3 years ago
Hi there,
We're sorry you did not enjoy your experience shopping with us.
Please get in touch with your issue and we'll be happy to help,
Best wishes
Nik
제품 리뷰
Nik
Pockets
3 years ago
Hi,
We're sorry to hear this.
Best wishes,
Nik
구매일: 04/03/2023
0
공유
MH
Mark Henshall
Feefo 인증됨
3 years ago
Pockets에 대한 Mark Henshall의 의견:
Fantastic service again from pockets highly recommended
Nik
Pockets
3 years ago
Hi Mark,
Thank you so much for your positive feedback. We really appreciate it.
Best wishes,
Nik
제품 리뷰
Nik
Pockets
3 years ago
Amazing! We're thrilled you liked your product.
Best wishes,
Nik
I had a query regarding postal costs and received the offer of a telephone conversation to discuss. Paul rang and I now have a very clearer understanding of the problems regarding reliable delivery...
자세히 읽기
제품 리뷰
구매일: 23/02/2023
0
공유
MS
Matthew Spice
Feefo 인증됨
Crawley
3 years ago
Pockets에 대한 Matthew Spice의 의견:
Well recommended and used again since
제품 리뷰
구매일: 04/02/2023
1
공유
GD
Glen Dutton
Feefo 인증됨
3 years ago
Pockets에 대한 Glen Dutton의 의견:
Very happy with my purchases. Would highly recommend to anyone who is looking to buy quality garms.
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.