I had an absolutely horrible experience with this store. I ordered a pair of Brunello Cucinelli shoes, expecting them to be brand new, as advertised. However, what I received was a used pair in...
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Pockets
Pockets
1 year ago
Dear Elham Atmani,
Your threat to hurt our small business by leaving bad reviews everywhere if we didn't dance to your tune was real, however, being dishonest behind a screen is a sad way to live. Even so we will still honour the full refund within 30 days and once again the company apologies for the shoes not being delivered in perfect condition regardless of the huge discount already given on them. Best Wishes, Pockets.
신뢰할 수 있는 고객
1 year ago
What do you mean dishonest? Are you claiming that you didn't send me a used pair of shoes? You most likely were not expecting me to leave and honest review.
Your attempt to claim that this review is inaccurate is an outright falsehood. I have photographic evidence and proof that the shoes I received were used and not as advertised. Misleading other customers with lies to protect your reputation will have serious consequences.
This is a serious issue, and I encourage potential customers to avoid this store. Dishonest practices like selling used products as new, making false claims, and attempting to discredit genuine feedback must not go unchecked.
The whole process in which this has been dealt with her been absolutely unprofessional and appalling to say the least
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You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.