I ordered Paul smith smith trainers - they had sold out.
however the customer service was fantastic, as a way of an apology they offered me discount on my next purchase,. highly recommend!!!
Vincent
Pockets
8 years ago
Very sorry to disappoint on this occasion, but pleased to hear the issue was resolved by way of compensation! Thank you for taking the time to leave this review.
제품 리뷰
구매일: 02/11/2017
0
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신뢰할 수 있는 고객
8 years ago
Easy website to navigate, great choice and fast delivery.
Hi Lee, sorry to hear that you received the wrong jeans - this was a very rare stock error on our system, and steps have been taken to ensure this doesn not happen again. I have spoken to our Customer Service Team and have been assured that they have contacted you and have resolved this matter.
TC
Trusted Customer
8 years ago
I recieved a call from pockets customer service team who apologised for there mistake which i accepted and they offered another pair of jeans at a discounted price immy the customer service lady was very helpfull . I will be shopping with pockets again
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.