Always buy from pockets great clothes and always nice friendly staff in whichever shop I go to as I go to Nantwich Crewe and the Hanley shops, could spend a fortune in all of them . I always...
I found something that I’d lost with tremendous sentimental value, and I was sp pleased they had it. The order and delivery process was clear, and I received notifications at each step. I...
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Vincent
Pockets
8 years ago
Pleased we could help you! What a nice story - have passed your review onto all of the Web Team here at Pockets.
Joke having to pay for return postage when product doesn't fit
Vincent
Pockets
8 years ago
It is stated explicitly in our delivery Terms & Conditions and on the returns form included with your order that customers who ordered sale items will be charged to use the DHL eReturns service. It is free for full-price items, and you are always welcome to use a different courier of your choice to return items to the address provided.
We do regularly review our delivery and returns policies and charges, and currently this policy is in line with other leading online luxury menswear retailers. We do value your feedback, and it has been passed onto our management team here at pockets.co.uk
신뢰할 수 있는 고객
8 years ago
Appreciate your response and although still feel like I've paid £8 to try on a pair of jeans, feel less annoyed after contact with the customer service team.
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks.
We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.