Excellent company, just on this occasion slow to respond.
Tara
Plumbs
6 months ago
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that the service fell short, of your expectations. We're strive to ensure our customers have an enjoyable experience and apologise for the lack of service received. It's great to hear, that you rate us excellent.
제품 리뷰
Tara
Plumbs
6 months ago
Thank you for sharing your experience with us.
구매일: 10/02/2026
0
공유
MT
Mrs Thomas
Feefo 인증됨
6 months ago
Plumbs에 대한 Mrs Thomas의 의견:
See previous bix
Tara
Plumbs
6 months ago
Thank you for sharing your feedback with us. We’re truly sorry for the frustration and disappointment this situation has caused. Waiting over four months for your cushions and having to chase us repeatedly is completely unacceptable, and we deeply regret that our communication and after‑sales service fell so far short of what you should expect from us.
Your experience does not reflect the standards we strive for, and we sincerely apologise for the inconvenience and stress this caused. Thank you for bringing this to our attention, and please accept our heartfelt apologies.
제품 리뷰
Tara
Plumbs
6 months ago
We’re truly sorry for the frustration and disappointment this situation has caused. Waiting over four months for your cushions and having to chase us repeatedly is completely unacceptable, and we deeply regret that our communication and after‑sales service fell so far short of what you should expect from us.
Your experience does not reflect the standards we strive for, and we sincerely apologise for the inconvenience and stress this caused. Thank you for bringing this to our attention, and please accept our heartfelt apologies.
Excellent service from the house visit and very professional service from the upholsterer great customer service from beginning to end highly recommended everyone involved in my experience
Tara
Plumbs
6 months ago
Thank you for taking the time to provide us with your feedback. It's great to hear that you have received excellent service, which has been professional and met your expectations.
제품 리뷰
Tara
Plumbs
6 months ago
Once again, thank you for your feedback and I'd like to thank you for your wonderful review.
Very patient consultant who went through all the options with us. Turned up on time and fitted our covers beautifully. Very pleased with the whole process and choice of fabrics and accessories.
Tara
Plumbs
6 months ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the new look.
제품 리뷰
업로드한 미디어
모든 미디어 보기 (2)
Tara
Plumbs
6 months ago
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service and quality products.
Thank you for taking the time to provide us with your feedback! We're really pleased to hear that your expectations have been met.
제품 리뷰
Tara
Plumbs
6 months ago
We're really pleased to hear that you are delighted with the products and also the service received and would like to thank you for sharing your experience with us.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
