Petite clothing designed exclusively for women 5’3” and under in sizes 6-18.
서비스
4.5
/5
5
4
3
2
1
341
68
28
7
18
462
지난 1년 간 점
Pixie Girl 업체는 최근 Feefo에 합류하여 해당 웹사이트가 Feefo 및 기존 제공업체가 제공하는 리뷰 내용을 게시합니다.
모두 462개의 리뷰 보기
RF
Rachel Falkus
Feefo 인증됨
3 days ago
Pixie Girl에 대한 Rachel Falkus의 의견:
Disappointing products and service
They supposedly received my returns parcel 10 days ago but haven't acknowledged this yet or processed my refund- I'm hoping I don't have to chase this up further and that it gets processed soon.
Izzy
Pixie Girl
2 days ago
Thank you for your feedback. We're sorry to hear that you've been disappointed with both our products and service.
We understand how frustrating it is to be waiting for your refund. Please note that once your return has been received at our warehouse, it can take up to 14 working days for it to be inspected, processed, and for your refund to be issued. We appreciate your patience while our team completes this process.
0
공유
AB
Angela Begg
Feefo 인증됨
3 days ago
Pixie Girl에 대한 Angela Begg의 의견:
They fit perfectly
0
공유
KB
Karen Brentnall
Feefo 인증됨
GBR
3 days ago
Pixie Girl에 대한 Karen Brentnall의 의견:
Pretty little dress
Very good arrived quickly
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 days ago
Poor service
Very poor service and communication.
Izzy
Pixie Girl
3 days ago
Thank you for your feedback. We're very sorry to hear that you were disappointed with both our service and communication. This is not the level of experience we aim to provide, and we understand your frustration.
We appreciate you taking the time to share your comments, and your feedback will be shared with the relevant team as we work to improve our customer experience. We apologise for letting you down.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 days ago
Happy customer😊
Items were received within a few days and well packed. These were sale items and I got a bargain! Definitely know complaints and will be checking out again
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 days ago
lovely dress
lovely dress
0
공유
EA
Elizabeth Alexandersson
Feefo 인증됨
SWE
5 days ago
Pixie Girl에 대한 Elizabeth Alexandersson의 의견:
Excellent
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
7 days ago
I have been very impressed by the dresses I have received & the service was great.
0
공유
SJ
Sian Jones
Feefo 인증됨
7 days ago
Pixie Girl에 대한 Sian Jones의 의견:
I returned my parcel which was resent back to me for reasons unknown.
When I contacted pixiegirl to arrange to return my item, I was told I would receive a email to organise this, received nothing....
자세히 읽기
Izzy
Pixie Girl
7 days ago
We're sorry to hear about the difficulties you experienced with your return. We understand how frustrating it must have been to be advised twice that an email would be sent to arrange your return, only for it not to arrive.
We appreciate you taking the initiative to organise the return through Royal Mail, and we're pleased to hear that it has now been received.
We apologise for the inconvenience caused and will share your feedback with our customer service team to help improve our processes.