Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,292개의 리뷰 보기

Nicole Coventry

Feefo 인증됨

5 years ago

Petcover Australia에 대한 Nicole Coventry의 의견:

great service

Petcover Group

Petcover Australia

5 years ago

Hi Nicole, Thank you for your great five star review! We are thrilled to hear you have been happy with our service. Kind Regards, Petplan Social Team

제품 리뷰

구매일: 29/10/2020

신뢰할 수 있는 고객

Feefo 인증됨

5 years ago

Great company

Dealt with them before and were amazing. Just so easy to deal with

Petcover Group

Petcover Australia

5 years ago

Hi There, Thank you for your amazing five star review! We are thrilled to hear you have been happy with our service. We pride ourselves on offering exceptional customer service and your feedback assures us of this. Kind Regards, Petcover Team

구매일: 28/10/2020

신뢰할 수 있는 고객

Feefo 인증됨

5 years ago

So far so good

Easy to navigate website and explanations were easily available.

Petcover Group

Petcover Australia

5 years ago

Hi There, Thank you for taking the time to review us and provide your great feedback! We are glad to hear that our website was easy to navigate and the information was easy to find. Kind Regards, Petplan Social Team

구매일: 23/10/2020

Karen

Feefo 인증됨

Wollongong

5 years ago

Petcover Australia에 대한 Karen의 의견:

Wonderful Experience

When signing up for pet insurance, the ladies were more than helpful and in answering ALL my questions about cover, claims and how much to insure my horse for

Petcover Group

Petcover Australia

5 years ago

Hi Karen, Thank you for providing this amazing five star review! We are thrilled to hear of your wonderful experience with Petplan and found our staff very helpful. We aim to provide exceptional customer service and your feedback assures of this. Kind Regards, Petplan Social Team

제품 리뷰

구매일: 21/10/2020

Peter Dutton

Feefo 인증됨

5 years ago

Petcover Australia에 대한 Peter Dutton의 의견:

I thought that the service was great.

I gave that mark because I was very happy with it all

Petcover Group

Petcover Australia

5 years ago

Hi Peter, Thank you for your amazing five star review! We are thrilled to hear you have been happy with our service. We appreciate you taking the time to leave your review. Kind Regards, Petplan Social Team

제품 리뷰

구매일: 15/10/2020

신뢰할 수 있는 고객

Feefo 인증됨

5 years ago

Poor communication

The low rating is only due to poor communication. I signed up with them, was told the application was subject to approval. At 5.02 pm received a phone call from an unknown number based in Victoria so...

자세히 읽기

Petcover Group

Petcover Australia

5 years ago

Hi there, Thank you for taking the time to review us and provide your feedback, I will be passing this onto the relevant department. Our head office is located in Victoria so a (03) number should of popped up is this correct? We are always looking for ways to improve our customer service and your feedback will assist with that. Kind Regards, Petplan Social Team

구매일: 13/10/2020

신뢰할 수 있는 고객

Feefo 인증됨

5 years ago

Poor administration

I was transferred from Petplan to Petcover last Thursday with the first monthly debit to occur the next day. When I saw no debit from our account I sent a message via your website. Not hearing...

자세히 읽기

Petcover Group

Petcover Australia

5 years ago

Hi there, Thank you for taking the time to review us and provide your feedback. We are always looking for ways to improve our customer service and your feedback will assist us with this. We do apologise for any inconvenience caused. Kind Regards, Petplan Social Team

구매일: 10/09/2020

Philippa Mcleod

Feefo 인증됨

5 years ago

Petcover Australia에 대한 Philippa Mcleod의 의견:

New Policy

Easy and straight to the point

Petcover Group

Petcover Australia

5 years ago

Hi Philippa, Thank you for your great five star review! We are so glad to hear you have been happy with our service. Kind Regards, Mairead Petcover Social Team

제품 리뷰

구매일: 10/09/2020

신뢰할 수 있는 고객

Feefo 인증됨

5 years ago

Had a early plan with them and they were excellent

The service was excellent my dog had to have a big Surgery and we got most of our money back And they were very quick

Petcover Group

Petcover Australia

5 years ago

Hi There, Thank you for the amazing five star review! We are thrilled to hear you have been happy with our service and found it quick and efficient. We aim to provide amazing customer service and your feedback reflects this. Kind Regards, Mairead Petcover Social Team

제품 리뷰