Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

2,292 / 2,291 리뷰 표시

Jo De Gregorio

Feefo 인증됨

4 years ago

Petcover Australia에 대한 Jo De Gregorio의 의견:

I will never recommend your company!!!

Petcover Group

Petcover Australia

4 years ago

Hi Jo, we're sorry to hear about any frustration we may have caused. If you wish for us to look into something specific, please send us an email at marketing.au@petcovergroup.com, and we will get on it right away.

제품 리뷰

구매일: 02/11/2021

신뢰할 수 있는 고객

Feefo 인증됨

4 years ago

Great knowledge and service

Knowledgeable customer service. Very friendly, clear discussion.

Petcover Group

Petcover Australia

4 years ago

Thank you for the great feedback, we're glad you found our team knowledgeable. Thanks for choosing Petcover!

구매일: 13/10/2021

신뢰할 수 있는 고객

Feefo 인증됨

4 years ago

Seamless processing of claims!

My pet kitten was diagnosed with FIP. We were devastated and we are really hoping to save her life. With pet cover insurance, filing for claim was a breeze and request was processed within a week....

자세히 읽기

Petcover Group

Petcover Australia

4 years ago

Thank you for the five-star review! As pet parents ourselves, we understand how stressful it can be when making a claim, so we've tried to make the process as easy as possible! We wish Mittens all the best for recovery!

제품 리뷰

구매일: 20/10/2021

Ash

Feefo 인증됨

Adelaide

4 years ago

Petcover Australia에 대한 Ash의 의견:

Excellent and prompt service

I had questions about payment and also my quote. I used the website direct chat and solved my problem straight away. I later called to place my insurance order and was able to sort it all in 5 mins!...

자세히 읽기

Petcover Group

Petcover Australia

4 years ago

Good morning Ashley, thank you for the amazing feedback! We're glad to hear that all your questions were answered. Thank you for choosing Petcover!

제품 리뷰

구매일: 15/10/2021

신뢰할 수 있는 고객

Feefo 인증됨

4 years ago

Excellent experience when claiming on the policy.

I had to claim on the free puppy insurance which was supplied with the pup. It was so simple and payment was made within 24 hours....impressed! So I purchased a policy for the first year of his...

자세히 읽기

Petcover Group

Petcover Australia

4 years ago

Good morning, thank you for the feedback! As pet parents ourselves, we understand how stressful it can be to make a claim, so we're glad to hear that you're impressed with our service.

제품 리뷰