Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

Suzanne

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Suzanne의 의견:

Since joining online nobody has contacted me.

Petplan Australia

Petcover Australia

10 years ago

We've passed your case onto the team over here to investigate why you haven't received anything. We appreciate you letting us know, and we'll chase it up.

구매일: 30/01/2016

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

Easy process

Operator could not answer all my questions and had to ask team leader however overall very good

구매일: 12/02/2016

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

wrong contract

They have sent me a contract under the wrong name and I cannot use it however they keep charging me. I have contacted them to fix it and have not heard anything as yet...I am very upset in the...

자세히 읽기

Petplan Australia

Petcover Australia

10 years ago

We're sorry to hear about your issue. We've passed your case right through to our team over here and will chase this up immediately.

신뢰할 수 있는 고객

10 years ago

I have already contacted them via Facebook private message and the feedback section of the website but I look forward to hearing from them as soon as possible and hopefully they can resolve this...

구매일: 08/02/2016

Emily

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Emily의 의견:

Excellent service

Very helpful - made sure I got discounts without having to ask.

구매일: 01/02/2016

Merideth

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Merideth의 의견:

Superb!

Comprehensive cover is excellent with 100% costs covered (except the excess which you can decide how big or smsll this is).

구매일: 09/02/2016

Sharen

Feefo 인증됨

Brisbane

10 years ago

Petcover Australia에 대한 Sharen의 의견:

Not very well written

Haven't had a claim yet, hopefully if and when I do they will be reasonably easy to deal with.

구매일: 23/01/2016

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

Great customer service and friendly agents :)

구매일: 10/02/2016

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

Impressed with service

We had to make a claim on our 6 week free plan which came with the puppy. We were very impressed with how the online people worked with us and with how fast the claim was processed.

구매일: 12/02/2016

Nicole

Feefo 인증됨

Melbourne, Australia

10 years ago

Petcover Australia에 대한 Nicole의 의견:

Helpful, knowledgeable, fast

The person I spoke to on the phone was very helpful, and knew the product very well. Everything was sorted very quickly

구매일: 27/01/2016

Caron

Feefo 인증됨

Perth

10 years ago

Petcover Australia에 대한 Caron의 의견:

Pet Plan Insurance is only interested in signing.people up to get their money.

They declined my claim for treatment of gastroenteritis stating that my 8 week old pup had a 'pre-existing condition' of diarrhoea when she was brought home. This 'pre-existing condition' is an...

자세히 읽기

Petplan Australia

Petcover Australia

10 years ago

Thanks for the feedback. We've passed this onto our claims team to look at improving our service and communication.

구매일: 06/01/2016