Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,303개의 리뷰 보기

Stacey

Feefo 인증됨

Medowie NSW 2318

10 years ago

Petcover Australia에 대한 Stacey의 의견:

Yes I would recommend Petplan it was quick and easy to get a quote and setup plan for our horse

Petplan Australia

Petcover Australia

10 years ago

Hi Stacey

Thank you for your kind feedback!
All the best!

The Petplan Team

구매일: 03/05/2016

Alison

Feefo 인증됨

Melbourne

10 years ago

Petcover Australia에 대한 Alison의 의견:

Good, but could have been better

the consultant was easily able to convert a quote, but they didn't really outline how the cover works, I had to read the PDS. I would have liked a little bit more information so I fully understood as...

자세히 읽기

Petplan Australia

Petcover Australia

10 years ago

Hi Alison

Thank you for your feedback, I will pass this onto the Customer Service Department!

If you would like us to give you a call to clarify or explain any of your cover options, please let us know and ill arrange it.

Kind Regards

The Petplan Team

구매일: 05/05/2016

Aileen

Feefo 인증됨

Sydney, Australia

10 years ago

Petcover Australia에 대한 Aileen의 의견:

Staff were very friendly and efficient on the phone but expected a more personal service for a returning customer.

I had one cat (Buddy) on my policy and I rang to add a second cat (Dax) that I got recently. It was very quick and easy to add a second animal. Because I used PetPlan as my pet insurance again I was...

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Petplan Australia

Petcover Australia

10 years ago

Hi Aileen

Thank you for your feedback. In regards to your email we have looked into this for you and it seems it was a computer glitch that sent you the incorrect email, but we have amended that for you.

Kind Regards

The Petplan Team

구매일: 05/05/2016

Sharon

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Sharon의 의견:

There should be more that we can claim for. It is quite expensive

Petplan Australia

Petcover Australia

10 years ago

Hi Sharon

I will pass on this feedback onto the Claims Department :)
Please feel free to email claims@petplan.com.au for any future enquiries regarding our claims process.

Kind Regards

The Petplan Team

구매일: 03/05/2016

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

Very good customer service. Extremely helpful in following up enquiry

Petplan Australia

Petcover Australia

10 years ago

Hi Kym

Thank you very much for your awesome feedback!

Kind Regards

The Petplan Team

구매일: 28/04/2016

Peta

Feefo 인증됨

Langwarrin

10 years ago

Petcover Australia에 대한 Peta의 의견:

Insurance for inquisitive, naughty, gorgeous, beautiful little LabradorArchie

The service we received was great. All our questions were answered to the type of insurance we perhaps needed. With a young Labrador and what they are like, it is peace of mind that we are covered...

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Petplan Australia

Petcover Australia

10 years ago

Hi Peta & Richard

Thank you very much for your kind feedback!
We wish you and Archie all the best.

Kind Regards

The Petplan Team

구매일: 29/04/2016

Alison

Feefo 인증됨

Geelong

10 years ago

Petcover Australia에 대한 Alison의 의견:

Friendly Staff

I found the experience to be hassle free. The customer service representative was very polite and helpful.

구매일: 25/04/2016

Kristy

Feefo 인증됨

Perth

10 years ago

Petcover Australia에 대한 Kristy의 의견:

Really prompt. I do suggest that there should be an ability to lodge online.

구매일: 30/04/2016

Sally-Anne

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Sally-Anne의 의견:

Great service and good explanation of various plans available.

Great service. The only aspect that could have been improved was that I was told I had to follow up all vets used, to get the dog's medical history, but on phoning the vet, was told that Pet Plan...

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구매일: 30/04/2016

Robyn

Feefo 인증됨

Mansfield

10 years ago

Petcover Australia에 대한 Robyn의 의견:

Affordable and tailored to my needs. Recommended.

Easy online application with an affordable insurance product tailored to my needs giving me peace of mind for my precious young horse as he grows. With more young stock on the way, I would definitely...

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구매일: 30/04/2016