Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

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Feefo 인증됨

10 years ago

not very happy with communication , timing of inquiry and response time.

Petplan Australia

Petcover Australia

10 years ago

Hi Mal,

Sorry to hear of your experience with Petplan, if possible could you please provide more information so we can take a further look. Have a great weekend.

Kind regards,

The Petplan Team

구매일: 08/08/2016

Samantha

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Samantha의 의견:

Initial enquiry promptly dealt with, however when the quotes were received and I paid by credit card I was later told the quote were incorrect and I had to ask several times for proof of acceptance...

자세히 읽기

구매일: 08/08/2016

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Feefo 인증됨

10 years ago

Service is good but policy to increase your plan is terrible. I started on the basic plan as couldn't afford the insured for life. I now want to increase to that plan but I get punished by having...

자세히 읽기

구매일: 07/08/2016

Susan

Feefo 인증됨

Bargara

10 years ago

Petcover Australia에 대한 Susan의 의견:

Helpful service to cancel my old policy due to my dog passing. The old claim promptly & compassionately processed. The new policy swiftly put in place. I have always found Petplan helpful great to...

자세히 읽기

구매일: 07/08/2016

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Feefo 인증됨

10 years ago

Excellent

Really feel so much safer having pet plan for our dog xox

구매일: 06/08/2016

Jennifer

Feefo 인증됨

Mount Isa

10 years ago

Petcover Australia에 대한 Jennifer의 의견:

Disgusting service with no care

After not receiving a policy via email or post, I called to request it. I was emailed a copy that showed several errors. One bring the postal address. Seems when I took a new policy via an online...

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Petplan Australia

Petcover Australia

10 years ago

Hi Jennifer,

We have followed up with the underwriting department who have confirmed your address has been updated and your policy documents have been sent today. If you have any further concerns please call us on 1300 738 225.

Kind regards,

The Petplan Team

구매일: 06/08/2016

Tim

Feefo 인증됨

Bargara

10 years ago

Petcover Australia에 대한 Tim의 의견:

if i had not previously had experience with petplan I would not have taken out the policy

difficult to get quote from website for horses and then had trouble activating policy through the website. I have trouble recommending the website as is was extremely frustrating. The phone service...

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구매일: 03/08/2016

Debbie

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Debbie의 의견:

Customer service friendly and helpful

Customer service are knowledgeable about the products available and their conditions.

구매일: 05/08/2016

Faye

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Faye의 의견:

Good customer service and deals

I haven't made a claim yet but happy with customer service and 2 months free for one of my dogs. Would have been a better service if I was told about the deal a week earlier when I signed up my first...

자세히 읽기

구매일: 05/08/2016

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Feefo 인증됨

10 years ago