Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

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Feefo 인증됨

9 years ago

Having a choice of several plans to suit all clients is excellent.

All information was clear and very helpful when I had a query. Politeness and understanding when I had to struggle to find a word (due to having had a stroke). I had been recommended to Petplan by a...

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Petplan Australia

Petcover Australia

9 years ago

Hi Moreen,

We're so happy to have you on board with Petplan, thanks for the great feedback!

Kind regards,

The Petplan Team

구매일: 21/09/2016

Belynda Smith

Feefo 인증됨

Murwillumbah

9 years ago

Petcover Australia에 대한 Belynda Smith의 의견:

Outstanding customer service.

The customer service from Petplan is out standing, petplan staff are friendly, compassionate and very helpful.

Petplan Australia

Petcover Australia

9 years ago

Hi Belynda,

Thanks for the wonderful feedback, we're happy we could help you out!

Kind regards,

The Petplan Team

구매일: 21/09/2016

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Feefo 인증됨

9 years ago

Petplan Review

Really happy with the level of cover and ease with which the cover could be arranged. Everything done efficiently over the phone

Petplan Australia

Petcover Australia

9 years ago

Hi Carol,

Thanks for the great feedback, we'll let the sales team know!

Kind regards,

The Petplan Social Team

구매일: 20/09/2016

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Feefo 인증됨

9 years ago

Petplan Review

Efficient service and a great product. Staff were very helpful and informative and not pushy in any way

구매일: 20/09/2016

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Feefo 인증됨

9 years ago

First choice for equine insurance

The young lady was very helpful and prompt in really with emails . Great service

Petplan Australia

Petcover Australia

9 years ago

Hi Belinda,

We'll pass this on to the sales team, thanks for the feedback!

Kind regards,

The Petplan Social Team

구매일: 19/09/2016

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Feefo 인증됨

9 years ago

Reluctant customer

Difficult to understand the consultant, and the company was unwilling to extend coverage when I missed a payment deadline by a day.

Petplan Australia

Petcover Australia

9 years ago

Hi Phoebe,

Thanks for your feedback, we'll look into this matter further as a policy has been created.

Kind regards,

The Petplan Team

구매일: 14/09/2016

Joel Sharp

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Joel Sharp의 의견:

The policy looks pretty comprehensive. Hopefully I don't have to test it.

Fairly proficient in first contact and quotation. Assessment and policy schedule took more time to complete than I suspected. Would also be good to have an easy to follow (step-by-step) guide...

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Petplan Australia

Petcover Australia

9 years ago

Hi Joel,

Thanks for the great feedback!

Kind regards,

The Petplan Team

구매일: 16/09/2016

Sharyn Curran

Feefo 인증됨

Perth