Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

British Pet Insurance 리뷰

모두 1,309개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

2 years ago

A good experience

very helpful and understanding all questions answered quickly whole procedure completed within a reasonable amount of timeA

Alexandra

British Pet Insurance

2 years ago

Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.

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Feefo 인증됨

2 years ago

Helpful and easy to follow instructions.

Very helpful in getting me and my horse covered. Was happy with the recommendation I got from my friends. .

Alexandra

British Pet Insurance

2 years ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

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Feefo 인증됨

2 years ago

Very good no problems

Smooth transaction no problems thank you very much

Alexandra

British Pet Insurance

2 years ago

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service :) And happy you have stayed with British Pet Insurance with your new pet.

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Feefo 인증됨

2 years ago

I AM INSURED?

HELLO, I WOULD LIKE TO RECIEVE THE DETAILS OF MY INSURANCE AGREEMENT AND ALSO TO HAVE THE OUTLINE IN WRITING OF MY PROTECTION FOR MY PET KING SNAKE "STEFIEL".

Alexandra

British Pet Insurance

2 years ago

Dear client, I have been able to locate your policy documents for you and email these to you again. If not received, please check your other email folders. Thank you for choosing British Pet Insurance.

James

Feefo 인증됨

Reading

2 years ago

British Pet Insurance에 대한 James의 의견:

Lied to by customer service team.

We were lied to by your customer service team - telling us we would be covered for a prior illness (which as it turns out was nothing to do with what she just had). Not impressed, not happy.

Alexandra

British Pet Insurance

2 years ago

We are sorry to hear that you are dissatisfied with out service. We can see that you are already in contact with us regarding this matter and we are investigating this for you.

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Feefo 인증됨

2 years ago

Everything was well explained and all the different options were also explained. A good experience.

Alexandra

British Pet Insurance

2 years ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our explanations.

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Feefo 인증됨

2 years ago

Good policy to have

Did not quibble the claim, which was great, but did take a while to pay out

Alexandra

British Pet Insurance

2 years ago

Thank you so much for taking the time to leave a positive review, we are pleased you were happy with the end result.

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Feefo 인증됨

2 years ago

Very helpful

Employees are helpful. Claims are smooth. You can actually claim. Not a lot of insurance company will sell your insurance for a hamster. They did. And they did it well.

Alexandra

British Pet Insurance

2 years ago

Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! I am very pleased you are happy with our customer service team.

Alan Wiffill

Feefo 인증됨

Towcester

2 years ago

British Pet Insurance에 대한 Alan Wiffill의 의견:

Good experience.

Perhaps a little slow with paying out, but otherwise fine. Very helpful and well-informed staff.

Alexandra

British Pet Insurance

2 years ago

Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.

Roberta Francis

Feefo 인증됨

2 years ago

British Pet Insurance에 대한 Roberta Francis의 의견:

Excellent

Very well thought through and discussed

Alexandra

British Pet Insurance

2 years ago

Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.

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Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

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