Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

British Pet Insurance 리뷰

모두 1,309개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

2 years ago

Needs to tighten up their admin

Why did you nag me for weeks, cluttering up my inbox with emails about the free cover days ending when I had already paid for the year. Sloppy. It doesn’t engender much confidence in how...

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Alexandra

British Pet Insurance

2 years ago

Thank you for the positive feedback despite the issues! We are sorry that you experienced this and have now removed your details from the introductory policy marketing.

Rifat Mahmood

Feefo 인증됨

Birmingham

2 years ago

British Pet Insurance에 대한 Rifat Mahmood의 의견:

I had a good experience with British pet insurance. They are very helpful and supportive.

Alexandra

British Pet Insurance

2 years ago

Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team and we are so happy to hear this.

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Feefo 인증됨

2 years ago

Great customer service

Excellent customer service. Listened to all the information about my dog & made sure it was all correct before quoting. I received a follow up phone call in a matter of days & emails confirming the...

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Debbie

British Pet Insurance

2 years ago

Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.

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Feefo 인증됨

2 years ago

Debbie

British Pet Insurance

2 years ago

Thanks for taking the time to leave feedback, much appreciated.

Agnes Mackay

Feefo 인증됨

West Lothian

2 years ago

British Pet Insurance에 대한 Agnes Mackay의 의견:

Would recommend

Had to get in touch recently and must admit they were most helpful.. Different members of staff with much better customer service made all the difference.. Had my insurance for 10 years and this has...

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Debbie

British Pet Insurance

2 years ago

We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks.

Maria Bailey

Feefo 인증됨

2 years ago

British Pet Insurance에 대한 Maria Bailey의 의견:

Very helpful and good options

Excellent customer service, very helpful when obtaining quote

Debbie

British Pet Insurance

2 years ago

Thanks for the great feedback on our service levels, we aim to please.

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Feefo 인증됨

2 years ago

Excellent service .

Debbie

British Pet Insurance

2 years ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

Christopher

Feefo 인증됨

Amesbury

2 years ago

British Pet Insurance에 대한 Christopher의 의견:

Perfect in every way.

Great all round, easy to understand all the options and levels of cover available before comiting yourself and great customer service on hand to answer questions. They also provide a MUCH higher...

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Debbie

British Pet Insurance

2 years ago

Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!

Jason Simmons

Feefo 인증됨

2 years ago

British Pet Insurance에 대한 Jason Simmons의 의견:

You were very helpful so thanks

Henri F

British Pet Insurance

2 years ago

Thanks for the great feedback on our service levels, we aim to please.

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Feefo 인증됨

2 years ago

Paid out with no problem

Great service

Henri F

British Pet Insurance

2 years ago

Thanks for the great feedback on your claims experience, we really appreciate it.

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Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

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