Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

British Pet Insurance 리뷰

모두 1,303개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Friendly staff

Staff who dealt with my Calls was very helpful and patient.

Petrina

British Pet Insurance

1 month ago

Thank you for the wonderful feedback on our service—we’re always striving to exceed expectations!

Rachael van der Meer

Feefo 인증됨

GBR

1 month ago

British Pet Insurance에 대한 Rachael van der Meer의 의견:

Wonderful Company

Amazing company, supportive staff and supported through out our claim. Our young horse had a horrific injury to his hock and British Pet Insurance settled the claim straight away. I will be...

자세히 읽기

Petrina

British Pet Insurance

1 month ago

Our goal is to make the claims process as efficient as possible while staying competitive, and we’re delighted to hear it’s working well. Thank you!

teresa colohan

Feefo 인증됨

1 month ago

British Pet Insurance에 대한 teresa colohan의 의견:

So easy to talk to them

James

British Pet Insurance

1 month ago

Thank you for sharing your review! The team at British Pet Insurance is delighted to hear you’re happy with our service.

Elizabeth Harding

Feefo 인증됨

GBR

1 month ago

British Pet Insurance에 대한 Elizabeth Harding의 의견:

Brilliant company

brilliant and fast to deal with regarding claims. They also contacted me to say that for some reason my monthly payment hadn't been taken from my bank 3 months ago, I checked with my bank and it was...

자세히 읽기

Amy

British Pet Insurance

1 month ago

Thanks for the great feedback on our service levels, we aim to please.

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Claims are handled quickly and proficiently

I had to claim twice for my cat and each time it was handled promptly.

Rachel W

British Pet Insurance

1 month ago

Thank you for taking the time to leave feedback. We are thrilled that you are happy with our claims process.

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Slow

Asking for information that had already been sent. delays . I wish I had used Tesco Pet insurance for this new cat as I had for my previous cat

Petrina

British Pet Insurance

1 month ago

We are sorry you are unhappy with the length of time your claim has taken, if you would like to discuss further please contact us on 01444 708840 or alternatively email us at infor@petcover.uk.com

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

So easy to get a quote and to talk to on the phone.

Rachel W

British Pet Insurance

1 month ago

Thank you so much for taking the time to leave a review! We are glad that you are happy with our services.

Petrina

British Pet Insurance

1 month ago

Thank you for taking the time to leave your feedback—it’s greatly appreciated, and our customer service team will be thrilled to hear it.

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Everything to do with claim was sorted within 24hours, no problems. Have been with British Pet for several years and for last 3 years and plenty claims, never any problems.

Petrina

British Pet Insurance

1 month ago

Thank you so much for your lovely review of our claims process, we’re committed to keeping everything as straightforward as possible.

신뢰할 수 있는 고객

Feefo 인증됨

1 month ago

Helpful

Very helpful staff in customer service who pointed me in the right direction to claim

James

British Pet Insurance

1 month ago

Thank you for taking the time to leave your feedback, it’s greatly appreciated and our customer service team will be thrilled to hear it.

Anita Martin

Feefo 인증됨

GBR

1 month ago

British Pet Insurance에 대한 Anita Martin의 의견:

Quick to process and settle the claim

Quick to process and settle the claim. Communication was good and claim was processed in line with the policy. However as with all insurance you need to check you understand the policy exclusions and...

자세히 읽기

James

British Pet Insurance

1 month ago

Thank you for sharing your feedback on your claims experience. We truly appreciate it!