The UK's most comprehensive range of pet insurance.
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지난 1년 간 점
모두 1,305개의 리뷰 보기
KB
Kaileb Bryant
Feefo 인증됨
6 years ago
British Pet Insurance에 대한 Kaileb Bryant의 의견:
Brilliant
Very friendly and helpful. Made everything very clear. Phoned me back so I didn't need to remember to.
Malakye Green
British Pet Insurance
6 years ago
Thank you for leaving such positive feedback, we're extremely pleased you were happy with the service
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공유
JF
John Francis
Feefo 인증됨
6 years ago
British Pet Insurance에 대한 John Francis의 의견:
Better cover levels
Although I haven’t had to claim yet the purchase price was good for the cover. Was better than exotic direct
Malakye Green
British Pet Insurance
6 years ago
Thank you very much for taking the time to leave positive feedback, we really appreciate it
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공유
HG
Holly Garson
Feefo 인증됨
6 years ago
British Pet Insurance에 대한 Holly Garson의 의견:
Very good! Surprised you wouldn’t insure an African grey parrot older than 25 years old as that’s at least only half their lifespan! And a little disappointed that I haven’t heard back from you...
자세히 읽기
Malakye Green
British Pet Insurance
6 years ago
Good morning,
Thank you for taking the time to leave a positive review. I've had a check on the quote notes and can see a voicemail was left on 19/08/2020 with regards to the other exotic pets you were enquiring about insuring. If you'd like to talk through this more, please give us a call on 01444 708840
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신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Great Job
Very east and Efficient - effective insurance very important
Malakye Green
British Pet Insurance
6 years ago
Thank you very much for taking the time to leave us a review, we really appreciate it
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Good service
Great pet insurance company. I had to take my budgie to the vets and the process was very easy with adviser on the phone and filling in the form. I would recommend British pet insurance.
Malakye Green
British Pet Insurance
6 years ago
Thank you for taking the time to leave feedback, we really appreciate it
0
공유
BE
Beverley
Feefo 인증됨
Wigan
6 years ago
British Pet Insurance에 대한 Beverley의 의견:
No customer service.
Believed Policy taken out then received an email saying it was only a quote. Tried to ring went through to voice mail. Left message requesting call back no call back received. Unable to retrieve...
자세히 읽기
Kirsty
British Pet Insurance
6 years ago
Thank you for leaving this review and bringing this to our attention. We did have a delay for a few policies last week on documents being issued but all your documents were issued on the 26/06/2020 unfortunately with it being exotic pet insurance these can get held up in spam filters. I have resent these again today for you. If you do not get them please do let me know. The second email was unfortunately due to delay in the documents being emailed for 24 hours I'm sorry for the confusion caused.
All our phone calls are being diverted out of the office currently but we do respond to all answerphone messages left. I will raise this issue with our telephone provider to see why we were not notified of this answerphone message being left.
If you need anything more help at any time, please do come back to us by email (info@petcover.uk.com) or phone (01444 708840).
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공유
AT
Alisa Turnbull
Feefo 인증됨
6 years ago
British Pet Insurance에 대한 Alisa Turnbull의 의견:
Easy to navigate, yes u will use it again
Kirsty
British Pet Insurance
6 years ago
Thank you Alisa. I'm glad you found it so easy to use.
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JE
Jacqueline emmerson
Feefo 인증됨
6 years ago
British Pet Insurance에 대한 Jacqueline emmerson의 의견:
Tortoise insurance
I’m very pleased with this service, would recommend
Malakye Green
British Pet Insurance
6 years ago
Thank you so much for leaving positive feedback and we are extremely glad you are pleased with the service
0
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AS
Alan Studd
Feefo 인증됨
6 years ago
British Pet Insurance에 대한 Alan Studd의 의견:
Clear instructions - easy to follow
Good clear policy details
Malakye Green
British Pet Insurance
6 years ago
Hi Alan, Thanks for leaving a positive review, we really appreciate it!
0
공유
SN
Susan Naylor
Feefo 인증됨
Carlisle
6 years ago
British Pet Insurance에 대한 Susan Naylor의 의견:
Very good service
Very patient on the phone, explained my options and the cover. Very happy with both the service and the cover the policy I chose provides.
Malakye Green
British Pet Insurance
6 years ago
Thank you for taking the time to leave a positive review, we really appreciate it
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.