Kind, helpful & easy contact made with staff, kept me in the loop throughout claim. Very happy with using British Pet Insurance.
Sophie
British Pet Insurance
4 years ago
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.
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Feefo 인증됨
4 years ago
Went above and beyond to help find the right policy
I had been with another provider for 10 years for horse insurance. My Broker has been bought out by British Pet Insurance and they were able to offer me the same cover for less money. This is the...
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Sophie
British Pet Insurance
4 years ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
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AG
Abbie Gregory
Feefo 인증됨
4 years ago
British Pet Insurance에 대한 Abbie Gregory의 의견:
Great service, competitive pricing
Service was friendly and professional, and their insurance is competitively priced. Would highly recommend.
Sophie
British Pet Insurance
4 years ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
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JH
Jodie Hall
Feefo 인증됨
Gillingham
4 years ago
British Pet Insurance에 대한 Jodie Hall의 의견:
Speedy claim process!
Excellent service! Claim settled really fast, no hassle! Highly recommend!
Sophie
British Pet Insurance
4 years ago
Thanks for the great feedback on our claims service.
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Feefo 인증됨
4 years ago
Lovely call handler, fully understood my needs. Lovely to chat to while arranging the cover for my 25 year old welsh cob mare. Great price, thank you very much 🤗
Sophia
British Pet Insurance
4 years ago
Thanks for the great feedback on our service levels, we aim to please.
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Feefo 인증됨
4 years ago
Good Service
Excellent service however, as ever, in this world of increasing costs insurance is too expensive.
Sophia
British Pet Insurance
4 years ago
Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service. Sorry for the costs going up, this is due to the increased cost we are receiving on claims from the vets.
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EG
Emma Goodwin
Feefo 인증됨
4 years ago
British Pet Insurance에 대한 Emma Goodwin의 의견:
Above and beyond
Excellent customer service, Lynda wen above and beyond to help me get the right cover for my Horse, would highly recommend.
Sophia
British Pet Insurance
4 years ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
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Feefo 인증됨
4 years ago
quick processing and quibble free
My vet surgery completed the claim and submitted it to British Pet Insurance. It was processed quickly and pay out was administered quickly without any quibble.
Sophia
British Pet Insurance
4 years ago
We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks.
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Feefo 인증됨
4 years ago
Unfortunately i lost my foal after only having her a few weeks . British pet insurance paid out very quickly both for the lost ofher and for my vet bills
Sophie
British Pet Insurance
4 years ago
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with the claims service.
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Feefo 인증됨
4 years ago
So Far So Good; First Ever Claim for Hermans Tortoise
So far so good. Brought my young 18 month old Hermans Tortoise to vets with him not just acting right. Vets found blockage in his intestinal tract. Vets costs so far £625 and ongoing. Vets helped me...
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Sophie
British Pet Insurance
4 years ago
Thanks for the great feedback on your claims experience, we really appreciate it.
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.
Insurance that’s right for you and your pet.
✓ For your dog, cat, horse, exotics, and pet business.
✓ Choice, flexibility, and a range of optional extras.
✓ Quick and simple claims process.
✓ No additional charges for paying monthly.
✓ Feefo Gold Trusted Service from our friendly UK team.