Very good customer service and plan seems to cover all aspects required. highly recommended possibly a bit pricier than other companies but you should get what you pay for.
I can only rate the salesperson that I dealt with when I took out my policy.
I have not had cause to claim on the policy, therefore I cannot rate the way that claims are dealt with.
So, as regards...
I had a 1 month free voucher but was told I couldn't use it as I took my plan out online, although it never said this on the voucher or anywhere else. Also I had to phone for my documents as I took...
Slow communication and when I had clarified the details they wanted it took ages for the policy documentation to arrive. We didn't know if Molly was insured or not.