The equipment is fine and just what you would expect.
However the checkout procedure on their website is very very dificualt and needs to be improved.
Customer Services
Pasta Kitchen
8 years ago
Hi Barrie, Thanks for your feedback however we are puzzled by your problems with checkout, we have emailed you separately to try and find out the reason for this. We take all feedback seriously and would like to know how we can improve our service to you.
구매일: 12/09/2017
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Feefo 인증됨
8 years ago
Excellent service and packaging!
Customer Services
Pasta Kitchen
8 years ago
Many thanks for your great feedback we appreciate you taking the time to reply and hope you enjoy using your Marcato Atlas 150 Cromo pasta machine and Tacapasta drying rack. We look forward to welcoming you back to pasta.kitchen in the future :)
구매일: 09/09/2017
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Feefo 인증됨
8 years ago
The delivery took 5 days and all the items were in excellent condition! I am very happy with them. I definitely will recommend Tutto Pasta
Customer Services
Pasta Kitchen
8 years ago
Many thanks for your feedback we really appreciate you taking the time to reply.
Our standard service is a tracked 3 to 5 working day delivery. Unfortunately as your order was placed on a Friday before a Bank Holiday Monday this meant adding a day or so extra onto the delivery time. I have copied a link to our delivery/shipping times for any future orders: https://www.pasta.kitchen/apps/help-center#!shipping. We always aim to get your order to you as soon as possible.
If you have any further problems then please do not hesitate to contact us. We look forward to welcoming you back to pasta.kitchen in the future.
Kind regards,
PK
제품 리뷰
구매일: 25/08/2017
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TC
Trusted Customer
Feefo 인증됨
8 years ago
Pasta Kitchen에 대한 Trusted Customer의 의견:
Excellent service and great products.
Customer Services
Pasta Kitchen
8 years ago
Many thanks for taking the time to leave your feedback it is very much appreciated, we look forward to welcoming you back to pasta.kitchen in the future.
Prompt action, excellent service, quality product.
Used the item the day it arrived, to create a special meal for my husband.
Having purchased this brand previously it was the natural choice for me....
자세히 읽기
Customer Services
Pasta Kitchen
8 years ago
Hi Colin, many thanks for taking the time to send in your fantastic feedback it is very much appreciated. We look forward to welcoming you back to pasta.kitchen in the future, buon appetito!!
제품 리뷰
Customer Services
Pasta Kitchen
8 years ago
We are very pleased you enjoyed using your Marcato Ravioli Tablet :)
Many thanks for taking the time to send in your feedback, it is very much appreciated. We look forward to welcoming you back to pasta.kitchen in the future.
Great personal service and fir prices. Would recommend:-)
Customer Services
Pasta Kitchen
9 years ago
Thanks for taking the time to send in your feedback, we appreciate you taking the time and look forward to welcoming you back to pasta.kitchen in the future.
제품 리뷰
Customer Services
Pasta Kitchen
9 years ago
Really pleased you like the Marcato Dispenser, it's one of our favorites.
Customer Services
Pasta Kitchen
9 years ago
Hope you keep enjoying using the Marcato Tacapasta Drying Rack :)
We sell pasta and pizza equipment from Italian manufacturers such as Marcato and Berkel, alongside other specialist brands we've chosen because we use them ourselves. Some of what we stock is Italian-made, some isn't, but everything earns its place on the strength of the tool, not the label on it. If a product isn't right for what you're making, we'll say so and point you towards one that is. Grazie mille.
We sell pasta and pizza equipment from Italian manufacturers such as Marcato and Berkel, alongside other specialist brands we've chosen because we use them ourselves. Some of what we stock is Italian-made, some isn't, but everything earns its place on the strength of the tool, not the label on it. If a product isn't right for what you're making, we'll say so and point you towards one that is. Grazie mille.