Fantastic service. So easy to order. Great follow up & kept me up to date on the status of my order. Loved the ‘Thank you’ e-mail. What a great personal touch. Order arrived on time & products are...
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구매일: 03/02/2018
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Feefo 인증됨
8 years ago
Efficient and professional but also personal and engaging. Excellent packaging for delivery too.
I did not give pasta kutchen ANY stars,!
Much contact butno delivery.They did then use the PO service and I received the parcel today.
Customer Services
Pasta Kitchen
8 years ago
Hello Vivienne, We are very sorry about the delay in you receiving your order. We are still trying to get to the bottom of why your orders were not delivered.
I am please that you received the order we sent out by post lat night. We try to use a carrier with tracking to alleviate these problems, unfortunately this did not happen in your case. Sometimes good old post is still the best!! We hope you enjoy using your products and again are very sorry for the delay. Kind regards.
TC
Trusted Customer
8 years ago
I have now, as promised, received items ordered. Pasta Kitchen did everything possible to remedy t he situation and I'm happy to consider ordering future items with them.The individual contact quite important to someone like me.
Quick delivery and well packaged. Dissolvable labels wash off easily but make sure you keep them in a dry cupboard. I’ve had no problems writing on them with a rollerball pen, no ink bleeding!
Not...
We sell pasta and pizza equipment from Italian manufacturers such as Marcato and Berkel, alongside other specialist brands we've chosen because we use them ourselves. Some of what we stock is Italian-made, some isn't, but everything earns its place on the strength of the tool, not the label on it. If a product isn't right for what you're making, we'll say so and point you towards one that is. Grazie mille.
We sell pasta and pizza equipment from Italian manufacturers such as Marcato and Berkel, alongside other specialist brands we've chosen because we use them ourselves. Some of what we stock is Italian-made, some isn't, but everything earns its place on the strength of the tool, not the label on it. If a product isn't right for what you're making, we'll say so and point you towards one that is. Grazie mille.