The courier company failed to deliver despite me paying for next day delivery. Partyrama acted immediately to send replacement items which arrived by midday the next day, just in time for the pirate...
Loved being able to book in advance for our balloon! Customer service has been great, they were quick to answer any queries I had about delivery! Delivery was also efficient!
Thank you for your 4-star rating! We're glad you were generally happy with our service.
If there's anything we could improve to make your next experience a 5-star one, we'd love to hear your feedback.
Kind Regards
Clare - Customer Services
제품 리뷰
Clare
Partyrama
8 months ago
Thank you for your review — we're pleased to hear you were happy with the item itself.
We're really sorry that your order didn't arrive with the next day delivery service you selected. Unfortunately, the delay was due to the courier, which was outside of our control, though we completely understand your disappointment.
We rely on third-party couriers to deliver on time and regret that they let us — and you — down on this occasion.
If you have any further concerns, please don’t hesitate to get in touch.
Kind Regards
Clare - Customer Services
Partyrama is one of the UK's largest online retailer of party supplies. We're a family run business selling everything needed for any occasion including tableware, balloons, large event supplies decorations and even more!
Partyrama is one of the UK's largest online retailer of party supplies. We're a family run business selling everything needed for any occasion including tableware, balloons, large event supplies decorations and even more!