I made my purchase of a phone by phone ,I spoke to a very nice helpful gentleman who helped me with my purchase
It is all set up and I’m pleased with it .
It was delivered the next day which was...
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Feefo 인증됨
2 months ago
Round in circles
The online details are frustrating, I was trying to purchase extended warranty on a DVD recorder, I kept going around in circles, I am not a "Tech Whiz" nor am I an amateur, but, it is not...
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Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello,
Thank you for sharing your feedback with us. We’re truly sorry to hear about the frustration you experienced while trying to purchase an extended warranty for your DVD recorder. We completely understand how important it is to have peace of mind when it comes to protecting your device, and we apologize that the process wasn’t as straightforward as it should have been.
To assist you further, we recommend reaching out to us directly at 0344 844 3899 or visiting our official Panasonic Support webpage. Our team will be more than happy to guide you through the process and ensure everything is sorted for you.
Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Kind regards,
Panasonic Customer Care UK
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CF
Chris Flynn
Feefo 인증됨
2 months ago
Panasonic UK에 대한 Chris Flynn의 의견:
Dreadful customer service
I called Panasonic about getting a refund on an electric shaver head that didn't fit the model I had. They wouldn't do this and weren't helpful at all. Not a cheap item at £53.00. The customer...
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Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Chris,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that you feel let down by our customer service. Please accept our sincerest apologies for any frustration or inconvenience caused.
We understand how important it is for our customers to have a smooth and satisfactory experience with us. As mentioned in our email correspondence at the 2nd of March, we do have a return policy in place which outlines the conditions under which refunds or exchanges can be processed. Unfortunately, we were unable to proceed with your request as it fell outside of these terms.
We genuinely regret that this has left you feeling dissatisfied, and we will take your comments on board as we continue to review and improve our processes. If there’s anything further we can assist you with, please don’t hesitate to reach out again.
Kind regards,
Panasonic Customer Care UK
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Feefo 인증됨
2 months ago
Service was OK. Product was useless
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello,
Thank you for your feedback. We’re sorry to hear the product didn’t meet your expectations and apologize for any inconvenience caused. Please feel free to contact us directly so we can assist further.
Kind regards,
Panasonic Customer Care UK
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GF
Geoffrey Ferris
Feefo 인증됨
IRL
2 months ago
Panasonic UK에 대한 Geoffrey Ferris의 의견:
Excellent quick and easy service
0
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SB
Simon Brooks
Feefo 인증됨
GBR
2 months ago
Panasonic UK에 대한 Simon Brooks의 의견:
Professional
Professional and quick
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신뢰할 수 있는 고객
Feefo 인증됨
2 months ago
0
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DJ
Danna Johnson
Feefo 인증됨
2 months ago
0
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GS
Girish Solanki
Feefo 인증됨
GBR
2 months ago
Panasonic UK에 대한 Girish Solanki의 의견:
Great Product
This is a great brand, and very reliable, make great products who are under rated, they are not cheap but they are quality, I would always recommend Panasonic, been using them for over 30 years, and...
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.