Only place I will buy from for my English Bulldog who has some food allergies and can be abit of a fussy eater! I visit the store and order online if I can’t make it there. Always delivered promptly...
자세히 읽기
Customer Support
Paleo Ridge Raw
6 years ago
Hi Tara,
Thank you for taking the time to leave us a review! We are so pleased to hear how happy you are with our services :) Your feedback is incredibly important to everyone here at Paleo Ridge!
Thank you for being a loyal customer!
From Team PR
excellent food and an amazing next day delivery service. Food is an extremely high quality and much chunkier than the other brands we have tried - our dog loves it
Customer Support
Paleo Ridge Raw
6 years ago
Hi Alison,
Thank you for taking the time to leave a review! It is great to hear your dog loves the chunky food and you enjoy our next day delivery service :) Your feedback is incredibly important to everyone here at Paleo Ridge!
Thank you for being a loyal customer and for recommending us!
From Team PR
Customer service was rubbish, was offered 20% off on my next order, I have this in writing and then they decided that they weren't going to give that to me. They had made the mistake but repeatedly...
자세히 읽기
Customer Support
Paleo Ridge Raw
6 years ago
Hello,
Thank you for taking the time to write a review. I am sorry to hear of your negative experience.Having looked into this I can see it is in relation to the one off 20% discount for all of our new customers. I understand your first order was placed but failed. When you tried to re-order shortly after, the 20% had not applied hence your query. The next morning one of our team advised that if the 20% did not apply to your first order, it would apply on your next one, as our system will see your failed order. However, we had not seen that you had already placed that second order the evening before, after you emailed and before we responded. We are very happy to confirm that you did receive your 20% discount on that order as advised in our emails. I am sorry you are not happy with the outcome, it would never be our intention to upset our customers. We pride ourselves on our customer service and always aim to ensure our customers are informed and aware of our procedures in a polite and friendly manner.
Your feedback is very important to us, thank you again for taking the time to leave a review.
From Team PR
Great service, easy online ordering and quick, well packaged delivery.
Customer Support
Paleo Ridge Raw
6 years ago
Hello,
Thank you for taking the time to leave us a review :) We are so happy to hear your lovely comments regarding our service, online ordering and quick delivery! Your feedback is very important to all of us here at Paleo Ridge!
Thank you for being a loyal customer!
From Team PR
We loved paleo but recently it’s got more and more expensive and nothing’s changed to make it worth the constant price changes so we’ve swapped to a different company. It’s a real shame as what drew...
자세히 읽기
Customer Support
Paleo Ridge Raw
6 years ago
Hi Rebecca,
Thank you for taking the time to leave us a review, your comments are much appreciated :) Our price increase is something we had to do in line with inflation. We are sad to hear you are no longer a customer of ours but we do understand. Your feedback is very important to everyone here at Paleo Ridge and we will take your comments on board.
Thank you again.
From Team PR
Excellent packaging and super weaning food, my litter loved it and left nothing in their dishes!
They are now 6 weeks old and have amazing little bodies, string and sturdy, I would recommend this...
자세히 읽기
Customer Support
Paleo Ridge Raw
6 years ago
Hi Gillian,
Thank you very much for taking the time to leave us a review! Your comments are lovely and we are pleased to hear your pups loved the weaning paste! It sounds like they are doing very well :) We are very happy you would recommend us. Your feedback is incredibly important to everyone here at Paleo Ridge.
Thank you for being a loyal customer!
From Team PR
Have recommended paleo ridge to other Boerboel owners
Customer Support
Paleo Ridge Raw
6 years ago
Hi Fergus,
Thank you for taking the time to leave us a review! It's wonderful to hear your positive comments regarding our service, delivery and variety of food. Your dog is absolutely gorgeous! We love the photo! Your feedback is much appreciated by everyone here at Paleo Ridge :)
Thank you for being a loyal customer.
From Team PR
Hello,
Thank you for taking the time to leave a review for us. It is great to hear your positive feedback regarding our service :) Your feedback is very important to everyone here at Paleo Ridge.
Thank you for being a loyal customer.
From Team PR
제품 리뷰
구매일: 11/08/2019
1
공유
TC
Trusted Customer
Feefo 인증됨
6 years ago
Paleo Ridge Raw에 대한 Trusted Customer의 의견:
Very good service and fast delivery.
Customer Support
Paleo Ridge Raw
6 years ago
Hi Jennifer,
Thank you very much for taking the time to leave us a review :) We are so pleased to hear you have had good service and fast delivery! Your feedback is very important to everyone here at Paleo Ridge.
Thank you for being a loyal customer!
From Team PR
Great! Updates via email kept me informed as to my order status.
Customer Support
Paleo Ridge Raw
6 years ago
Hello,
Thank you for taking the time to leave us a review :) It's lovely to hear you enjoy our updates and think highly of our products! Your feedback is incredibly important to everyone here at Paleo Ridge!
Thank you for being a loyal customer!
From Team PR