Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Orbitsound 리뷰 | https://www.feefo.com/reviews/orbitsound에 대한 고객 서비스 리뷰 | Feefo

OC

Orbitsound Customer

6 years ago

구매일: 13/06/2018

Orbitsound에 대한 Orbitsound Customer의 의견:

Bought a soundbar, but it wasn’t right for us the customer service were brilliant in getting it returned.

제품 리뷰

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

https://www.orbitsound.com/en/articles/2018/hard-of-hearing-airsound-can-help/

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

OC

Orbitsound Customer

6 years ago

구매일: 12/06/2018

Orbitsound에 대한 Orbitsound Customer의 의견:

It is a good sound produced by this sound bar especially at higher volume

The service is good

0

신뢰할 수 있는 고객

6 years ago

구매일: 10/06/2018

Tinny sound from a tin pot outfit

They could actually reply to e-mails and telephone calls for a start! Took me two weeks of chasing to send me a returns label for their soundbar. Thought with the 100 day free return offer I couldn’t...

모두 읽기

Alex

Orbitsound

6 years ago

We're very sorry to hear of the difficulties you experienced in arranging a return. We pride ourselves in not just delivering great audio, but a high level of customer service so I apologise for your below par experience. Due to new processes being implemented recently, we have experienced some teething issues which have now been ironed out. We would always consider you an existing customer, should you ever wish to try one of our products in the future please do not hesitate to contact us.

제품 리뷰

Alex

Orbitsound

6 years ago

We're very sorry to hear that you felt the BAR A60 lacked bass, we are often praised for our bass as the BAR A60 comes with a dedicated subwoofer and you can adjust both the bass and treble separately. Very occasionally the BAR A60 doesn't pair with the wireless subwoofer out of the box, which could be what happened with your product. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

신뢰할 수 있는 고객

7 years ago

구매일: 14/05/2018

Prompt, excellent,friendly service.

제품 리뷰

0

OC

Orbitsound Customer

7 years ago

구매일: 24/05/2018

Orbitsound에 대한 Orbitsound Customer의 의견:

Remote Control for SoundBar

Easy to order and very quick delivery. However if the remote control had been better constructed in the first place i wouldn't have needed a replacement. the new one is considerably more robust,...

모두 읽기

제품 리뷰

0

신뢰할 수 있는 고객

7 years ago

구매일: 23/05/2018

Extremely helpful

Excellent service. Immediate response with helpful advice was very much appreciated.

제품 리뷰

0

신뢰할 수 있는 고객

7 years ago

구매일: 17/05/2018

Remote controller much improved over original

Prompt result

1

신뢰할 수 있는 고객

7 years ago

구매일: 27/04/2018

Excellent servce and outstanding product!

제품 리뷰

0

OC

Orbitsound Customer

7 years ago

구매일: 08/05/2018

Orbitsound에 대한 Orbitsound Customer의 의견:

Super fast delivery

제품 리뷰

0

OC

Orbitsound Customer

7 years ago

구매일: 03/05/2018

Orbitsound에 대한 Orbitsound Customer의 의견:

customer service as it should be

from start to finish simon at orbitsound was helpful in every way even in follow up the customer service level was way beyond other outlets orbitsound would probably now be my first point of contact...

모두 읽기

제품 리뷰

1

Orbitsound 리뷰

BAR A60이 상품에 대한 (33)개 이상의 리뷰상품 웹사이트 보기Build quality fantastic, we are hard off hearing so wasn’t for us.

BAR A60이 상품에 대한 (33)개 이상의 리뷰상품 웹사이트 보기Sub woofer too weak resulting in significant lack of bass

Replacement Remote Control이 상품에 대한 (230)개 이상의 리뷰상품 웹사이트 보기

Replacement Remote Control이 상품에 대한 (230)개 이상의 리뷰상품 웹사이트 보기The new remote control is considerably more robust than the old one, suggesting ORBITSOUND know that the original was rubbish, perhaps they could/should have offered a free replacement?

Replacement Remote Control이 상품에 대한 (230)개 이상의 리뷰상품 웹사이트 보기The extra remote was received in a couple of days - very quick delivery

S4 Subwoofer이 상품에 대한 (8)개 이상의 리뷰상품 웹사이트 보기The Dock is brought even more alive with the addition of the S4 Subwoofer. Just fantastic!

Replacement Remote Control이 상품에 대한 (230)개 이상의 리뷰상품 웹사이트 보기Perfect I'm really happy with product and service

Audiocast M5이 상품에 대한 (6)개 이상의 리뷰상품 웹사이트 보기the audiocast app kept freezing time after time after time the units were not able to maintain / hold the wifi signal but kept failing even with a booster so music cast to the speakers stopped every...모두 읽기

Feefo 리뷰는 어떻게 수집되나요?

누가 Feefo 리뷰를 남길 수 있나요?

리뷰 확인 방법은 무엇인가요?

가짜 리뷰는 어떻게 처리하나요?