Good service with a excellent product but unfortunately 2 of the plastic tops were broken
OPS TEAM
Online Pound Store
10 days ago
Hi,
Thank you so much for taking the time to leave a review and for your kind words about our service!
I was really sorry to read that two of the plastic tops arrived broken in transit. Even small damage is never the experience we want for our customers.
A member of our customer service team has reached out to gather more information. As soon as we receive your reply, we'll provide an immediate resolution.
Kind regards,
OPS
Items as described, disptached quickly, only issue was the tub of filler was damaged in transit but minor inconveneience with spillage
OPS TEAM
Online Pound Store
10 days ago
Hi,
Thank you so much for the 4-star review and for your kind words on our fast dispatch and product accuracy!
We are very sorry to hear that the tub of filler was damaged during transit. Even a minor spillage is never the experience we want for our customers, so I have reached out to you directly via message to get a few more details so we can make this right for you.
Thank you again for your feedback, and we hope to serve you again soon!
Kind regards,
OPS
