Great comms, will buy again.
Regular contact made by email from the purchase to the actual delivery.
0
공유
DC
Darren Cross
Feefo 인증됨
GBR
5 days ago
Online Carpets에 대한 Darren Cross의 의견:
Bourneville Bedroom Carpet
Brilliant experience from start to finish, well worth waiting for.
0
공유
TS
Tina Start
Feefo 인증됨
5 days ago
Online Carpets에 대한 Tina Start의 의견:
Very very happy over the moon with customer service😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 days ago
Excellent service and 10/10 flooring
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 days ago
Delivered quickly ,only to the door ,not brought into house,not the best if you live in a flat,carpet good value
0
공유
VW
Vera Barnes-wells
Feefo 인증됨
5 days ago
Online Carpets에 대한 Vera Barnes-wells의 의견:
kept up to date about delivery
0
공유
DF
Daphne Fergus
Feefo 인증됨
GBR
5 days ago
Online Carpets에 대한 Daphne Fergus의 의견:
Excellent service and quality products
Excellent customer service received. My order came very quickly. Definitely recommend this company.
0
공유
RM
Rebecca Wills-Morgan
Feefo 인증됨
GBR
5 days ago
Online Carpets에 대한 Rebecca Wills-Morgan의 의견:
Not the best!
Not the greatest this time I'll be honest! Not your usual standard! Good job my flooring is now finished because not sure if use again
Sorry and we have always rated you highly!
Customer Services
Online Carpets
2 days ago
Good afternoon,
Thank you for taking the time to share your concerns with us. We’re sorry to hear that you’ve been left disappointed with our delivery service.
While the majority of our deliveries are completed within the expected timeframes, we recognise that occasionally, unforeseen issues can result in delays or deliveries not taking place as planned. We understand the frustration this can cause and continually look for ways to improve our service, using customer feedback to identify areas where we may have fallen short of expectations.
We’re pleased to hear that your project is now complete, and we equally appreciate your feedback that your previous experiences with us have been positive. We strive to deliver this same high standard of service consistently and are sorry that, on this occasion, we haven’t met your expectations.
A member of our Customer Care Team will be in touch shortly to discuss your experience further and explore how we may work towards a more satisfactory outcome.
Kind regards,
Jenny
Online Carpets
0
공유
DB
Diane Blakeston
Feefo 인증됨
GBR
5 days ago
Online Carpets에 대한 Diane Blakeston의 의견:
Amazing. Very pleased with my purchase.
Fabulous service.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 days ago
Great service and Paul the delivery guy is a credit to the company
I received an email highlighting when my delivery would be.
I was kept up to date on the day of delivery and on when to expect my carpets.
When Paul arrived, he was polite and helpful, he is a real...
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
