Good morning,
Thank you for your feedback. I've checked our records and can see your documents were automatically sent by email shortly after your purchase on 22nd June, around 9:30PM. After speaking with you on the phone yesterday, we doubled checked your email address and re-issued this email as requested. Sometimes the initial emails can sneak into spam or junk folders, so it might be worth checking there if you haven't received them yet.
Don't hesitate to reach out if you need any further support.
Best wishes,
Reece