Good service, replied to email I sent promptly and helpfully.
The record was well packed.
0
공유
JK
Josh Kaye
Feefo 인증됨
7 months ago
Norman Records에 대한 Josh Kaye의 의견:
Great and friendly service, let me add a message to my purchase as it was a gift.
0
공유
TC
Tim Cox
Feefo 인증됨
AUS
7 months ago
Norman Records에 대한 Tim Cox의 의견:
Good communication
Postage reasonably quick
VAT excluded
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
7 months ago
Great service
First time ever using Norman Records and it won’t be the last. I sadly, hate trawling through records in stores looking for the one I want as I am very specific. It’s always likely too that they...
자세히 읽기
0
공유
JC
James cooke
Feefo 인증됨
GBR
7 months ago
Norman Records에 대한 James cooke의 의견:
Great Service
My order came very promptly , good communications to say when it had been ordered , received then sent out to me
0
공유
KS
Karen Young-Saletes
Feefo 인증됨
GBR
7 months ago
Norman Records에 대한 Karen Young-Saletes의 의견:
Brilliant personalised business to deal witn
Had email contact with James from Team Norman was really helpful and who responded to my queries promptly
I wouldn’t deal with any other company now in sourcing non mainstream records
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
7 months ago
10 Stars
Fantastic service
Speedy delivery
Perfect product
10 stars!!
0
공유
AF
Andrew Foreman
Feefo 인증됨
GBR
7 months ago
Norman Records에 대한 Andrew Foreman의 의견:
Great customer service
Good updates regarding status of order. Delivery came through as promised
0
공유
NT
Nathan Tuckwell
Feefo 인증됨
GBR
7 months ago
Norman Records에 대한 Nathan Tuckwell의 의견:
Indies are best.
Brilliant, prompt service, great selection. Support independent record stores!
0
공유
BP
Barry Price
Feefo 인증됨
GBR
7 months ago
Norman Records에 대한 Barry Price의 의견:
Still haven’t received my record 3 weeks later
Nathon Raine
Norman Records
7 months ago
Hi Barry,
Sorry about the delay here.
Your order was dispatched on 8th January 2026, and as you can see from the Royal Mail tracking information here it was retained by their Plymouth depot on 10th January:
https://www.royalmail.com/track-your-item#/tracking-results/YT195457326GB
Now, for some reason Royal Mail said that they "received a request not to deliver mail to the property your item is addressed to today". You contacted us on 13th January to tell us this meant nothing to you, and on the 14th January we responded to say that we hadn't initiated that request either but that we suspected it was due to an incomplete address. (We used the address you supplied to us.)
We advised you to check with the Plymouth depot, because sometimes they hold back parcels with incomplete addresses that the customer can still collect. Failing that, we said to you that the parcel will be returned to us eventually and we'll then send it out again, with a corrected address.
We didn't hear back from you after this, and so we assumed you were OK waiting.
From this review it seems that you are not OK waiting! Sorry about that, but in our defence we used the exact same address you supplied to us - and that was the cause of the delay here.
Anyway, please do contact us on help@normarecords.com to confirm whether you want the parcel redelivered or not, when it makes its way back to us.
Thanks,
Nathon
Director, Norman Records