Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Norfolk Cottages 리뷰

http://www.norfolkcottages.co.uk/

An established self-catering holiday cottage company with over 20 years' experience and 450+ properties to choose from

서비스

지난 1년 간 점

모두 2,612개의 리뷰 보기

Mrs Farquharson

6 years ago

Norfolk Cottages에 대한 Mrs Farquharson의 의견:

The booking was straight forward and further information was forthcoming in a timely way.

Germain

6 years ago

Norfolk Cottages에 대한 Germain의 의견:

We contacted you over the dishwasher but as is was referred to owner no other contact was made. You did not check to see if the problem had been sorted!

Norfolk Country Cottages

Norfolk Cottages

6 years ago

Good morning Margaret, We have a note from our bookings team that the issues with the dishwasher was reported to the homeowner on 27th August after our office was closed and the homeowner contacted us the next day to say he had addressed the issue. I apologies that we didn't contact you again to make sure the issue had been resolved but as the homeowner had made us aware the issue had been resolved and we didn't want to disturb your holiday any further. We hope you enjoyed the your stay in Norfolk. Kind regards Sam Thomas Operations Manager Norfolk Cottages

miss Cage

6 years ago

Norfolk Cottages에 대한 miss Cage의 의견:

Great communication, couldn’t be happier

Mrs Stafford

6 years ago

Norfolk Cottages에 대한 Mrs Stafford의 의견:

Website was very easy to use and great layout.

Mr Elsmore

6 years ago

Norfolk Cottages에 대한 Mr Elsmore의 의견:

Failure to take responsibility when there was an issue and you simply acted as a post box to the owner.

Norfolk Country Cottages

Norfolk Cottages

6 years ago

Good afternoon Mr Elsmore, Thank you for your feedback, I have passed it to the dedicated person for the property within our office and we will look at the property description. The property that you stayed in isn't managed by ourselves it is managed by the homeowners, if we receive a complaint or feedback about the property we do have to ask the homeowner to resolve the complaint if its is related to the property but if there's anything we can act on ourselves we will of course do so. Kind regards Sam Thomas Operations Manager Norfolk Cottages

Mrs Hill

6 years ago

Norfolk Cottages에 대한 Mrs Hill의 의견:

Friendly staff, but felt could have done more to assist when heating failed and we entered a freezing cottage on arrival. Apparently no ancillary heating available, all spare heaters already out....

자세히 읽기

Mr Sykes

6 years ago

Norfolk Cottages에 대한 Mr Sykes의 의견:

Very efficient service

Mr Cresswell

6 years ago

Norfolk Cottages에 대한 Mr Cresswell의 의견:

Very helpful in arranging booking and helped with clear directions and booking advice

Mrs Armer

6 years ago

Norfolk Cottages에 대한 Mrs Armer의 의견:

Excellent service,honest and reliable.

Mrs Cox

6 years ago

Norfolk Cottages에 대한 Mrs Cox의 의견:

Telephone service prompt, polite and helpful. Welcome hamper to a high standard.

리뷰 초대를 받지 못하셨나요?

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기