Slow responses and poor communication in relation to availability of products & especially confusing return/exchange process. Gave up in the end.
Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback. We're really sorry for the negative experience. Please rest assured that you have our commitment to improving the way we communicate especially for out-of-stock orders. Until then, please accept our sincerest apologies on behalf of everyone on the team. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Fantastic service, I had a query and my question was answered quickly. Postage was approx 1 week from when I ordered and I live in Australia.
The earrings are beautiful and the quality is lovely. ...
Thank you for sharing your feedback. Please be aware that customs and localized delays are beyond our control, however, rest assured that we will continue to work in improving our delivery services. In the future, we would also recommend choosing the express delivery option if required. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Bought a watch for my fiance for Christmas and got 2 additional bands. He LOVED it, gets complimented all the time. Very nice detailing on watch, came on time for Christmas, will definitely look...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
