Cycler 리뷰

Thank you for taking the time to review your experience with us. If you need anything at anytime, just head on over to the Customer Area on our website or get in touch via our contact form. Thanks, Team NextGen

Thanks for your review, we appreciate all feedback. We're passionate about service and we want to get everything right. We're glad we got to speak with you over the telephone and as advised, unless you submit proof of ownership and schedule some time with us to go through the claim notification process we can't proceed. We have investigated and it appears your policy data was not shared with our Claims team instantly, this was a technical error for which we do and have apologised and has now been fixed, however, this has not impacted the time it has taken to progress your claim. we do hope you're able to schedule the time with our team to progress your claim. We do offer what we advertise, we do also need information from you and a little of your time to progress the claim. Thanks, Team NextGen

We're really disappointed to read this review because as we've advised over the telephone and on several occasions, unless you pay the policy excess we cannot progress your claim. We've attempted to call, e-mail and chase the payment repeatedly. Please do get in touch if you'd like to progress your claim. Thanks, Team NextGen

Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen