It appears that you can't contact them by phone. When trying to contact them by phone you are directed to the email. What happens if you need to make a claim or need to amend your policy. Surprised,...
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Alan
Cycler
3 months ago
Thank you for taking the time to share your experience.
I'm pleased to see that despite your fears, our team contacted you within 2 hours of receiving your email enquiry. As our team discussed with you over the telephone, we do also offer a telephone messaging facility and whichever option you choose, we reply and manage your query very quickly. We hope you're able to see from our historic reviews that service is our number 1 priority.
We're pleased that the service you received was not a 'long drawn out process' and that your e-mail was responded to quickly. We're also pleased to welcome you to Cycler and are happy you remain insured with us :-)
Team Cycler
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JO
John
Feefo 인증됨
GBR
5 months ago
Cycler에 대한 John의 의견:
Competitive quote met my requirements
It was easy to get a quote that met my requirements & that was competitively priced
0
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MP
Michael Pickering
Feefo 인증됨
GBR
5 months ago
Cycler에 대한 Michael Pickering의 의견:
All good so far on Account opening
Insurance company that covers everything I need covering. straightforward and easy to do! Cant give 5 stars as have not made a claim! any insurance is great until you make a claim and then they do...
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1
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CG
Chris Gunns
Feefo 인증됨
GBR
5 months ago
Cycler에 대한 Chris Gunns의 의견:
Great value and easy to use
Easy to input details, and great value. Things included were far better than other providers
0
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신뢰할 수 있는 고객
Feefo 인증됨
5 months ago
The service received was good only thing I would have liked was the ability to have access to paper documents as it has happened in the past on other sites the information gets lost ,ie lost phone ...
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0
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신뢰할 수 있는 고객
Feefo 인증됨
6 months ago
Recommend
Quick response to my questions, called me and very helpful.
0
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KR
keith rolink
Feefo 인증됨
6 months ago
0
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DW
Dave Williamson
Feefo 인증됨
GBR
7 months ago
Cycler에 대한 Dave Williamson의 의견:
Cycler ebike insurance
Website was easy to use & select what levels of insurance I actually required. Price was very competitive too. Documents were sent via email & easily downloaded via my account.
