Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Nanu 리뷰 | Feefo

신뢰할 수 있는 고객

7 years ago

Excellent service

제품 리뷰

구매일: 13/03/2019

0

신뢰할 수 있는 고객

7 years ago

Poor quality product and customer service

Pillows lost there firmness in less than a month. Photos sent to customer service, showing obvious defect. Returned pillows, only for them to be lost in transit, customer service unwilling to...

자세히 읽기

jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you are not happy with the service you received. Unfortunately, we cannot be held responsible if returns get lost in transit, which is why we advise customers to retain their proof of posting.However, we do aim to offer the best service and take all feedback seriously. We would love the opportunity to make things right, please contact us on support@nanusleep.co.uk to discuss the issue further. #makingyouhappymakesushappy

신뢰할 수 있는 고객

7 years ago

Since leaving this review, I was advised to contact customer services again at Nanu, who have now very kindly replaced pillows. Thank you very much.

제품 리뷰

jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you had an issue with your pillow. We will use your feedback to constantly improve our product based on the your voice, the customer. Please email us on support@nanusleep.co.uk and we’ll work with you to resolve your issue as quickly as possible.

신뢰할 수 있는 고객

7 years ago

After leaving this review, I was advised to contact customer services again who have now replaced the pillows. Not sure why this wasn’t done in the first place, but very grateful it’s been sorted now. Thank you.

구매일: 15/01/2019

1

TC

Trusted Customer

7 years ago

Nanu에 대한 Trusted Customer의 의견:

Not the greatest pillow and service to match

The terms of the trial were not entirely clear. I understand it was a 30 day trial, but it was not specified when this began (upon purchase or receipt) and the postage time to return. I contacted...

자세히 읽기

jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you are not happy with the service you received. We aim to offer the best service and take all feedback seriously. The 30 nights' trial is from date of receipt and is not extended when pillows are exchanged. We are sorry that was not made clear. We have updated our communications to reflect this going forward. Please contact us on support@nanusleep.co.uk to discuss the issue further.

제품 리뷰

구매일: 05/02/2019

0

TC

Trusted Customer

7 years ago

Nanu에 대한 Trusted Customer의 의견:

pillows are worth its value very good to sleep on and will recommend to friends and families.

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

제품 리뷰

구매일: 04/01/2019

0

신뢰할 수 있는 고객

7 years ago

Arrived very quickly and very nicely packaged.

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

제품 리뷰

구매일: 24/04/2019

2

TC

Trusted Customer

7 years ago

Nanu에 대한 Trusted Customer의 의견:

Quick delivery

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

제품 리뷰

구매일: 10/12/2018

0

신뢰할 수 있는 고객

7 years ago

Slow service had to chase to receive order

jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you had a delay in receiving your order. Your order was during one of very busy periods, and while this is not an excuse for the slow service you received, we do make every pillow unique to your request. We are sorry this impacted on our service to you and we have since made improvements.

제품 리뷰

jody harold

Nanu

7 years ago

We are sorry to hear you found the pillows not firm enough. All are pillows are created by you, for you which makes your pillow unique. We take all feedback seriously and we will use your feedback to make us better by constantly reviewing the product based on the your voice, the customer. Please contact me on support@nanusleep.co.uk to look at the matter in more detail and hopefully meet your requirements.

jody harold

Nanu

7 years ago

We are sorry to hear you found the pillows not firm enough. All are pillows are created by you, for you which makes your pillow unique. We take all feedback seriously and we will use your feedback to make us better by constantly reviewing the product based on the your voice, the customer. Please contact me on support@nanusleep.co.uk to look at the matter in more detail and hopefully meet your requirements.

구매일: 08/01/2019

1

신뢰할 수 있는 고객

7 years ago

Very good1

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

제품 리뷰

구매일: 11/04/2019

1

TC

Trusted Customer

7 years ago

Nanu에 대한 Trusted Customer의 의견:

Not the best pillows.

The pillows came quickly however it’s only been a couple of months and they are flat already. I bought 4 pillows and I need to replace them. Only thing I liked about them is the external material...

자세히 읽기

jody harold

Nanu

7 years ago

Thank you for your feedback, sorry to hear you are not happy with the pillows. We take all feedback seriously and we will use your feedback to make us better by constantly reviewing the product based on the your voice, the customer. We would love the opportunity to make things right, please contact us on support@nanusleep.co.uk to discuss the issue further. #makingyouhappymakesushappy

구매일: 08/01/2019

2

신뢰할 수 있는 고객

7 years ago

Looked expensive when I opened the box.

Very well packaged and presented. Arrived in 2 huge boxes. Prompt service.

jody harold

Nanu

7 years ago

Great to hear you had an excellent experience purchasing your nanu pillow. We work really hard to offer the best service, Thank you so much for taking the time to share your experience. #firstclassservice

제품 리뷰

구매일: 14/01/2019

0

Nanu 리뷰

John's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기Pillows were perfect, no more neck pain for me.

John's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기Good quality and really did help my sleep improve

Sarah's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기Pillows lost firmness after less than a month. Photos sent to customer services showing obvious defects. Was asked to return, which I did, only for them to get lost in transit. Unable to find...자세히 읽기

Sally's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기I liked the survey online to work out the best pillow for me but when i had used it for 2 weeks, it became flat in the middle. This seemed particularly quick to have become so flat. It was as if...자세히 읽기

Kam10@live.co.uk 's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기very good and comfort to sleep on. especially you have migraine

Jo's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기Best pillow I’ve ever had! I’ve tried lots of different types but this is the most comfortable. Not woken up with neck ache once since I got this.

Lisa's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기Quick service worthy buy ,

Craig 's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기Ordered extra firm dissappointed in firmness

Andrea's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기As above not firm enough.

Michele's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기Worst pillow ever.. don’t bother

Lulu's Nanu Pillow이 product의 더 많은 리뷰상품 웹사이트 보기They have flattened out somewhat now and lost about 25% of their loft. Still like them very much, very soft and supportive, but I’m a teeny bit disappointed they haven’t lasted as thick pillows...자세히 읽기

Feefo 리뷰는 어떻게 수집되나요?

누가 Feefo 리뷰를 남길 수 있나요?

리뷰 확인 방법은 무엇인가요?

가짜 리뷰는 어떻게 처리하나요?