Multi Gadget Insure(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 317개의 리뷰 보기
TC
Trusted Customer
Wigan
8 years ago
Multi Gadget Insure에 대한 Trusted Customer의 의견:
Perfect low cost multi gadget insurance!
Very quick and efficient service which was really easy to set up online. I insured a mobile phone then added another mobile to the policy. The customer services were really friendly and changed the...
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Kevin
Multi Gadget Insure
8 years ago
Hi Jill
Thanks for your great review for our Multi Gadget Insurance. It is probably my favourite this year even though it was not me that you dealt with!
We strive on customer service so if you ever do have a problem please feel to ring as we are all friendly and helpful.
Regards Kevin
1
공유
TC
Trusted Customer
8 years ago
Multi Gadget Insure에 대한 Trusted Customer의 의견:
All good up to the date
At the moment everything is fine. Quote/sign up process was really simple, quick and easy. First payment was just taken out of my account (in line with previous communication).
I didn't have a need...
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Kevin
Multi Gadget Insure
8 years ago
Hi Joanna
Thanks for your review and awarding us 5 stars.
You make a good point that you have not contacted customer services so cant review this aspect.
If you are unfortunate to have a claim it will be handled by "Supercover Insurance" but if any problems then please contact us.
Thanks Kevin
1
공유
TC
Trusted Customer
8 years ago
Multi Gadget Insure에 대한 Trusted Customer의 의견:
The phone is too expensive to trust to good luck.
Fast simple peace of mind for a competitive price.
1
공유
신뢰할 수 있는 고객
8 years ago
Easy
N/A - All completed online.
1
공유
신뢰할 수 있는 고객
8 years ago
Straightforward insurance at a great price
Organising the insurance online was easy. I chose them on the strength of the reviews I found. Everything about getting this was straightforward and at a great price too.
1
공유
신뢰할 수 있는 고객
8 years ago
Lost my phone
Lost my phone (iPhone x). After one call nice lady told me what I need to do, two days later got email my claim was accepted and I need pay only 50 pounds excess so not a lot for iPhone x. As well...
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2
공유
TC
Trusted Customer
8 years ago
Multi Gadget Insure에 대한 Trusted Customer의 의견:
It could be clearer what has to be done if you want to insure multiple gadgets after you have purchased for 1 to start
1
공유
신뢰할 수 있는 고객
8 years ago
I was trying to make a claim for last 3 weeks,didn't make it yet.
At first time I was told someone will send me over claim form,didn't get.
Second time when I rang to remind you,I was told exactly...
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Mark
Multi Gadget Insure
8 years ago
Hi there,
We're sorry that you're disappointed in our service and have left us a one star review.
We were not aware of any problems regarding your potential claim, as this is handled via the claims centre. If you can send an email to info@multigadget.insure with further details and circumstances, we'll certainly look into this for you to try and get it resolved
If you have any other queries or problems regarding your policy, please contact us on 0191 5194000 or email to info@multigadget.insure.
We look forward to hearing from you.
Kind regards, MultiGadget.Insure
2
공유
TC
Trusted Customer
8 years ago
Multi Gadget Insure에 대한 Trusted Customer의 의견:
Very rude and and not helpful
Mark
Multi Gadget Insure
8 years ago
Hi there,
We're sorry that you're disappointed in our service and have left us a one star review.
Since you left your review, we've spoken on the telephone and discussed the problems you've had surrounding a claim under the policy. As requested by you, we've now cancelled all cover provided by the policy with immediate effect.
If we can be of any further assistance, please contact us at info@multigadget.insure
Kind regards, MultiGadget.Insure
1
공유
신뢰할 수 있는 고객
8 years ago
A really good service
A great service . A Quick turn around on a repair to my son’s phone
