Excellent service. VAT needs to come off at checkout to match TM Lewin. I shouldn't have to pay it and hope I get it back [I am in Australia and not liable for VAT]. Products are great quality. Thank...
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13 years ago
I have found customer service staff to be responsive and helpful.
Still awaiting a reply to a message and phone call asking to buy additional items.
Moss Bros
Moss
13 years ago
there was a system error and a character was missing on the email address, the emails were set to 'sean.reel@googlemal.com'. Please accept my apologies.
This is the email I have sent:
Dear Mr Reel
Many thanks for your enquiry.
Unfortunately we only sell Zegna set suits, we do not sell the trousers separately, I am really sorry to disappoint you.
Hi Moss Team, I bought two Zenga Cloth suits recently. I would like to order a spare pair of trousers for each. Regards, Sean
Once again I apologise.
Kind regards
Moss Online Customer Care
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.
