Each person involved has been prompt and considerate in response to our many questions and requests. They have been pretty flexible and have done an excellent job in trying to meet our needs.
Sara
Mont Blanc Treks
8 years ago
Thank you, so glad you are happy with the service.
Booking is easy. Excellent website with FAQs. All questions were answered within a day or two.
Sara
Mont Blanc Treks
8 years ago
Many thanks for your feedback, glad you are happy with everything so far.
구매일: 04/09/2018
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JM
Jeanette Mracek
Feefo 인증됨
8 years ago
Mont Blanc Treks에 대한 Jeanette Mracek의 의견:
The tour was well organized. Our guide was very experienced. One night's accommodation was unsatisfactory, others were good. The breakfasts were adequate and the dinners were almost always very...
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Sara
Mont Blanc Treks
8 years ago
Hi Lois, many thanks for taking time to feedback about your trek last summer & good to know the trek was well organised.
As you have highlighted this is not an easy trek & we hope that before & after folk sign up for the experience that they carry out the necessary fitness preparation needed in order to arrive ready for the challenge. All clients receive this information at the time of enquiry & this information together with trek grading can be found on our website. See here: http://www.montblanctreks.com/trekking-grades-fitness-preparation
The Tour du Mont Blanc is a classic world renowned trek & although on some days there are route variants there are no easy options.
The day in particular that you have mentioned is the toughest on the tour because of the height gain, descent & distance, there is no alternative route on this day. It is also trekking into the most remote part of the trek which is why it is essential that folk can keep a steady pace in order to arrive at the refuge in good time before supper. If the guide perceives an issue with anyone's fitness this then it is the only practical & sensible option that certain members of the group are advised to take transport & to re-join the group later in the day.
Joy is a fabulous guide, very experienced, professional & very caring. She puts the welfare of all the group first and foremost & if it is not advisable for certain clients to walk on a given day because of their health then she is doing her job correctly. The way she managed the group & in particular the way she professionally dealt with the client who had damaged her knee was wonderful & I am glad you appreciated this.
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Sara
Mont Blanc Treks
8 years ago
As mentioned above on the day in question between Contamines & Ville des Glaciers there is only one route choice & if there are fitness issues within the group then our only option is to advise on alternative transport options.
Trient is one of the locations on the trek that we only have two options with regard to accommodation which is very frustrating. We opt for the better of the two but yes I agree I would only hope that in the future that someone see's this as a business opportunity & offers a better alternative.
Many thanks once again for taking the time to feedback to us, it is helpful & helps us improve our provision for the future.
Great experience all the information packets and bookings were spot on. Could not have asked for a better experience.
Sara
Mont Blanc Treks
8 years ago
Thank you Lee, so glad you had such an excellent experience.
Kind regards from the Chamonix valley,
Sara
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Sara
Mont Blanc Treks
8 years ago
We hope that our treks are priced to reflect the service we offer and unfortunately cannot compete price wise with the larger holiday companies who provide many treks worldwide & work on a volume basis.
They provided good information and reacted very quickly and efficiently when problems arose.
We did have a communication problem in the booking process which i hope they will address.
Sara
Mont Blanc Treks
8 years ago
Hi Cyril, many thanks for your feedback it is really helpful, I think the communication problem arose when availability of accommodation became a problem at the time of booking and I apologise once again that this wasn't communicated sooner to you. Communication is key & we will endeavour to make sure that this doesn't happen again.
Kind regards as always,
Sara
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Sara
Mont Blanc Treks
8 years ago
Early September can be problematic in terms of availability on the Tour du Mont Blanc in particular La Fouly where there is very limited accommodation. Because of this we now propose that clients have some degree of flexibility with arrival date so we can ensure they have the very best accommodation possible.
From booking to trekking, everything was a terrific experience for our family of six! Even when our grandson wanted to join us, MBT handled all the arrangements seamlessly.
Sara
Mont Blanc Treks
8 years ago
Hi Frimmel, many thanks for your feedback it is much appreciated. It is so nice to hear that you had a wonderful time, thank you for the photo, its great to put a face to name!
Kind regards from the Chamonix valley,
Sara
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Sara
Mont Blanc Treks
8 years ago
Credit card charges are no longer applied to bookings.
These guys took all the hassle out of this trek , the trip notes were great, the hotels were very good, we had no problems at all. Thoroughly enjoyed the hike, it was a lot harder than we were...
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Sara
Mont Blanc Treks
8 years ago
Thank you Simone, so glad you had a great experience!
Mont Blanc Treks Ltd is run by a small dedicated team of like-minded people whose local knowledge and passion for the mountains inspires us to offer a more personalised service for all our guided and self guided treks.
We are committed to providing an excellent level of service throughout all our walking and trekking holidays in the Alps.
Mont Blanc Treks Ltd is run by a small dedicated team of like-minded people whose local knowledge and passion for the mountains inspires us to offer a more personalised service for all our guided and self guided treks.
We are committed to providing an excellent level of service throughout all our walking and trekking holidays in the Alps.