Great. I wish you accepted moccoco vouchers online though. I would use you more if the delivery was free and vouchers were excepted
Elise
Mococo
10 years ago
Thank you for your feed back.
It is something our web developers are looking into and we are trying our very best to make this happen as soon as we can.
I can only apologise for any inconvenience caused if i can help in anyway further please don't hesitate to contact me on enquiries@mococo.co.uk.
Elise
Customer relations
제품 리뷰
구매일: 13/02/2016
0
공유
TC
Trusted Customer
Glagow
10 years ago
Mococo에 대한 Trusted Customer의 의견:
Excellent service and free delivery
Elise
Mococo
10 years ago
Nice to know our service is appreciated.
Thank you and we look forward to seeing you soon!
Elise
Customer relations
Great service but site could do with better explanations of sizes for rings and charms etc.
Elise
Mococo
10 years ago
Thank you for your feed back it is greatly appreciated and we are always looking for ways to improve.
I will pass this on to the web developers and hopefully we can make our site more user friendly for our customers.
It is also great to hear you are pleased with the service you received.
Elise
Customer relations
I would use this service again so much easier than going to a shop which would be at least 20 minutes away from where I live
Elise
Mococo
10 years ago
We look forward to you returning to us as a loyal customer.
We do really appreciate the time taken to feed back so thank you for your kind comments on our service.
Elise
Customer relations
Hi I have ordered the daisy Laura Whitmore plectrum necklace on a Sunday with free next day delivery. However the necklace did not arrive on Monday. On Tuesday I received a text from courier...
자세히 읽기
Elise
Mococo
10 years ago
I sincerely apologise about the delay upon you receiving your parcel, I am unsure as to who you spoke to on the phone. As a company Mococo pride ourselves on our online service and customer service so I have contacted your personal email to resolve the issue.
Once again my apologies
Elise
Customer relations
Fast, efficient and I even got a free gift! Now that's what I call "Great Service". Never shopped at mococo before but will definitely recommend and no doubt make further purchases. You've won me...
Elise
Mococo
10 years ago
We love to see our customers pictures of their purchases and hear great feedback.
Its so nice to know we have won over another returning customer and we look forward to you returning!
Thank you for the wonderful feedback and picture!
Elise
Customer relations
제품 리뷰
구매일: 14/02/2016
0
공유
TC
Trusted Customer
Ruthin
10 years ago
Mococo에 대한 Trusted Customer의 의견:
Nothing appears to be too much trouble when I called Mococo, staff are extremely pleasant and helpful!
Elise
Mococo
10 years ago
Apologies once again upon the error with the free gift.
I am glad we sorted that out quickly and you are pleased with your purchase.
Thank you for your feedback.
Elise
Customer relations
Excellent service - never used Mococo before for Pandora but will definitely do so again. Bracelet ordered was too large so they exchanged for a smaller service. Thank you Elise!
Elise
Mococo
10 years ago
No problem at all, I am we were able to find a bracelet that fitted and you are pleased with the service you received.
Thank you for your time taken to feedback.
:)
Elise
Customer relations
