Good service with chocs, gift card and beautifully wrapped. Only disappointed charm wasn't sent in box.
Elise
Mococo
10 years ago
I do apologise that you were disappointed it wasn't in a box, we have to follow Pandora's guidelines and unfortunately we are unable to give boxes for items under £35. Thank you for your positive feedback and we are pleased to hear you were happy with everything else.
Service for refund was good but product arrived scratched so had to return for refund as no other was available.
Elise
Mococo
10 years ago
I sincerely apologise about the poor quality of the item you received, all of the items we dispatch go through quality control. Unfortunately this item is a retired piece and has been in the company for a while, also with it being sterling silver this prone to surface scratches. We do sincerely apologise and understand fully your reasoning for the return. Thank you for your kind words on the service you otherwise received. You may be interested in the current Clogau promotion that we are running in store at the moment. https://www.mococo.co.uk/about-us/events/
Elise Customer relations
제품 리뷰
구매일: 20/02/2016
0
공유
TC
Trusted Customer
Cheater
10 years ago
Mococo에 대한 Trusted Customer의 의견:
Owesome as always
Elise
Mococo
10 years ago
Thank you for your kind comments! We look forward to your return.
Elise
Customer relations