Thank you for the wonderful review and for taking the time to share your feedback with Mocka. Our priority is customer service, and we are ecstatic that we met that mark.
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Thank you for taking the time to place a review, it means a lot to us!
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
• We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
구매일: 10/06/2022
0
공유
신뢰할 수 있는 고객
4 years ago
Mocka has sent me a wrong item and it took awhile to dispatched the correct one.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your feedback! - Mocka Customer Service
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your comments. As communicated previously, we have tried to take all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience. - Mocka Customer Service
구매일: 25/06/2022
0
공유
JE
Joshua Ebarle
4 years ago
Mocka New Zealand에 대한 Joshua Ebarle의 의견:
Excellent quality and fast shipping!
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you, your feedback is very important to us.
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for the great review! We’re so happy you loved your experience and thanks heaps for shopping with Mocka!
구매일: 24/06/2022
0
공유
AP
Alan. Poole.
4 years ago
Mocka New Zealand에 대한 Alan. Poole.의 의견:
Great service with very communication
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thanks for your feedback, we appreciate it! We're so glad to hear you enjoyed your Mocka experience.
구매일: 24/06/2022
0
공유
FC
Fiona Campbell
4 years ago
Mocka New Zealand에 대한 Fiona Campbell의 의견:
Excellent service and great product.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thanks for your kind words and we look forward to seeing you again.
구매일: 24/06/2022
0
공유
신뢰할 수 있는 고객
4 years ago
The product is well made and overall very satisfied.
However it wasn't delivered to my address. The correct address was printed on the box but delivered at another house different street and number....
자세히 읽기
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We apologize on behalf of everyone at Mocka. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have our commitment to improve the way our staff serves every customer. Until then, please accept our sincerest apologies on behalf of everyone on the team.
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for the 5-stars! Hope to see you again soon!