I received my mirror broken. I email customer services and got no reply
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We can see our customer service team have responded to your emails. We'd advise to have a quick look in your spam/ promotions folder and add us as a safe sender, . We will contact you directly via email and look forward to resolving the issues you are having.
Kind regards
Mocka Customer Service
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업로드한 미디어
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We can see our customer service team have responded to your emails. We'd advise to have a quick look in your spam/ promotions folder and add us as a safe sender, . We will contact you directly via email and look forward to resolving the issues you are having.
Kind regards
Mocka Customer Service
구매일: 14/07/2022
0
공유
AS
Aimee Stewart
4 years ago
Mocka New Zealand에 대한 Aimee Stewart의 의견:
Emails always updating order status
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Kind regards
Mocka Customer Service
Excellent customer service, reply super quick ...it's a shame they don't do some kind of cheaper returns service....we wanted to return a item but it was going to be exorbitant shopping costs. ...
자세히 읽기
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
As communicated previously, we believe we have taken all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience. Mocka Customer Service
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to place feedback via Feefo on your recent purchase with us, very helpful. We are constantly looking for ways to improve our products and service and we will definitely pass this on. We do try to ensure all products have a list of helpful dimensions and specifications of all materials used to avoid any confusion or disappointment.
Thank you for your review, we appreciate your feedback. We will contact you directly via email.
Kind regards
Mocka Customer Service
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Kind regards
Mocka Customer Service
구매일: 18/07/2022
0
공유
신뢰할 수 있는 고객
4 years ago
Great contact throughout purchase to delivery. Good instructions and labelled well. Looks great and have had lots of positive comments on how good it looks
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to seeing you again.
구매일: 17/07/2022
0
공유
신뢰할 수 있는 고객
4 years ago
Excellent service and quick delivery. Item good at sale price.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to place a review, it means a lot to us!
