I’ve been waiting to hear back for 1-2 weeks about how to get the pieces I need to complete the set of draws I order? I moved and would like to unpack properly some time soon
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review. We would like the opportunity to investigate your feedback further and have been replying to your emails. Please be sure to check your spam/promotions folder!
The delivery was scheduled for a Thursday so we made arrangements to have access to our new property that day, the delivery came a day early with almost no warning. The products were dumped outside...
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for letting us know about this. Your feedback helps us get better.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to write about your experience and thank you for shopping with Mocka!
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for the 5-stars! Hope to see you again soon!
구매일: 14/08/2022
0
공유
신뢰할 수 있는 고객
4 years ago
Fast and efficient service from browsing to ordering, receiving confirmation of the order and delivery. Very impressed.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thanks for your feedback, we appreciate it! We're so glad to hear you enjoyed your Mocka experience!
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for the 5-stars! Hope to see you again soon!
구매일: 13/08/2022
0
공유
신뢰할 수 있는 고객
4 years ago
The desk I ordered came damaged. All main components were broken/damaged. customer service at mocka organised a full replacement and organised the damaged one to be taken back.
Everything was hassle...
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We are thrilled to have you as part of the Mocka family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon.
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
구매일: 11/08/2022
0
공유
신뢰할 수 있는 고객
4 years ago
Quick delivery, grest quality buffet that fits perfect in my home beauty studio.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
구매일: 13/08/2022
0
공유
HW
Holly Wills
4 years ago
Mocka New Zealand에 대한 Holly Wills의 의견:
No problem with the service. The desk is fine it does the job. There were scratches on the wood but they are on the underneath so I can live with it. The instructions were not very helpful as they...
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for letting us know about this. Your feedback helps us get better!
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
구매일: 02/08/2022
0
공유
DH
David Henderson
4 years ago
Mocka New Zealand에 대한 David Henderson의 의견:
every time i have ordered a item there has been no trouble i can track it and know when it has arrived nothing is any trouble
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thanks for your kind words and we look forward to seeing you again.