Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Mocka New Zealand 리뷰

신뢰할 수 있는 고객

4 years ago

Great product

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

Thank you for taking the time to leave us this awesome review!

제품 리뷰

구매일: 16/08/2022

0

SK

Susanna Kirby

4 years ago

Mocka New Zealand에 대한 Susanna Kirby의 의견:

Very satisfied with the purchase . Good value for money prompt delivery

Prompt delivery good value for money all items we purchased so far are very satisfactory

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

Thanks for your review, we're thankful for amazing customers like you!

제품 리뷰

구매일: 13/08/2022

0

신뢰할 수 있는 고객

4 years ago

The order came pretty quick and fast. Tracking details was clear

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

Thanks for your feedback, we appreciate it! We're so glad to hear you enjoyed your Mocka experience!

제품 리뷰

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Please note that with these rugs in particular shedding of loose fibres is normal with tufted rugs. We recommend a light vacuum prior to first use. Shedding will diminish with regular use, typically within 3-6 months. Thank you for your feedback!

구매일: 18/08/2022

0

신뢰할 수 있는 고객

4 years ago

Happy with the service.

Order and delivery went well

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

Thank you so much for this 5-star review. We really appreciate it!

구매일: 14/08/2022

0

신뢰할 수 있는 고객

4 years ago

Great product, looks good

Quick delivery, good communication

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review.

제품 리뷰

구매일: 18/08/2022

0

신뢰할 수 있는 고객

4 years ago

Looks good but poor quality

Average response time and didn’t resolve issue

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

Thank you for your review! As communicated previously via email, we believe we have taken all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience. Mocka Customer Service

제품 리뷰

구매일: 18/08/2022

0

신뢰할 수 있는 고객

4 years ago

Prompt attention and very quick delivery

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

Thanks for your kind words and we look forward to seeing you again.

제품 리뷰

구매일: 14/08/2022

0

신뢰할 수 있는 고객

4 years ago

Great service, quick delivery, good comms, value for money product.

Great service, good communication, delivered within time estimate provided and very happy with product.

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to seeing you again.

제품 리뷰

구매일: 14/08/2022

0

신뢰할 수 있는 고객

4 years ago

Quite a smart looking dresser in an awesome colour. Great size.

Fast and efficient delivery.

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

Thank you for the wonderful review and for taking the time to share your feedback with Mocka.

구매일: 18/08/2022

0

AM

Ashley Mullen

4 years ago

Mocka New Zealand에 대한 Ashley Mullen의 의견:

Not to happy with what I got.. damaged goods and was only able to be refunded for the store.. I'm sorry guys.

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having. We have previously contacted you and kindly ask you to please check your spam or promotions folder. Kind regards Mocka Customer Service

AM

Ashley Mullen

4 years ago

Aww man.. you guys really went above and beyond for me. I'm real sorry. Thank you so much for really showing you care about customer feedback. It's a good feeling. Seriously, it's really appreciated ***

Mocka Customer Service NZ

Mocka New Zealand

4 years ago

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day, Thank you!

제품 리뷰

구매일: 16/08/2022

0

Mocka New Zealand 리뷰

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Hudson Kids Chair - Set of 2 - White/Natural이 product의 더 많은 리뷰상품 웹사이트 보기Great product for great grandson

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Tennyson Coffee Table - White이 product의 더 많은 리뷰상품 웹사이트 보기Everybody comments on it when they come over. I'm s less is more kind of gal and this ticks the box! You can use in it with multiple decor ideas!

Feefo 리뷰는 어떻게 수집되나요?

누가 Feefo 리뷰를 남길 수 있나요?

리뷰 확인 방법은 무엇인가요?

가짜 리뷰는 어떻게 처리하나요?