I have ordered Hampton buffet first arrived damaged, then solve that issue after that ordered console table with same problem damage package
M a regular customer but this second time in a row...
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention.
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We understand your disappointment and be assured this was certainly never our intention! It looks like our team are actively communicating with you for a resolution and we are intent on making this right. We look forward to resolve promptly and appreciate your ongoing patience whilst we work towards a resolution.
Thanks for your kind words and we look forward to seeing you again.
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
구매일: 24/08/2022
0
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신뢰할 수 있는 고객
4 years ago
The way how well furnitures are constructed and assembled together so its very sturdy and durable. This is so far the most greatest service when coming to furnitures, very good professionals thank you
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote.
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for the 5-stars! Hope to see you again soon!
구매일: 28/08/2022
0
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CR
Carl Read
4 years ago
Mocka New Zealand에 대한 Carl Read의 의견:
The service was excellent.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for the 5-stars! Hope to see you again soon!
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Great product. We'll priced and came with nice clear kitset instructions!
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We are thrilled to have you as part of the Mocka family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon.
I pre order my buffet and 2 door cabinet and they came quicker than I thought . The product came with full instructions to build , however 2 panels were damaged , I emailed and showed photos, my...
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for the wonderful review and for taking the time to share your feedback with Mocka. Our priority is customer service, and we are ecstatic that we met that mark!
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We would just like to thank you for taking the time to write this review. We love to hear feedback like this.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thanks for your kind words and we look forward to seeing you again.